[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 29 Oct 2004 07:56:26 -0400
Dase:
We need to get you to try firmware version 1.0.4 to see if it is recognized=
with that version. Do you need us to create a self-executing version of =
the updater for you?
>>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>>
My device is still not recognised by the transfer software.
Is there a new version of the transfer software or firmware to try?
Dale.
At 10:21 PM 4/10/2004, you wrote:
>Hi Jerry.
>
>We'd love to confirm or reject this possibility. Could I possibly get =
you =3D
>to temporarily revert back to a previous firmware and see if the problem =
=3D
>fixes itself?
>
>Which version did you have before?
>
>
> >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM >>>
>Joni, I doubt very much that s p 2 is the guilty party here since a =
number
>of us having this problem have not yet incorporated Microsoft's latest
>package. With the previous version of the firmware that I had, all of my
>computers, my wife and I have six, those used here at home and in the =3D
>office
>at school, worked perfectly, all machines running x p pro. Now, only one =
=3D
>of
>these machines recognizes the BookPort. Although elusive, I am sure, I =
=3D
>think
>the bug lives in the BookPort's firmware.
>
>All the best,
>
>Jerry
>
>
>----- Original Message -----=3D20
>From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
>To: <bookport@xxxxxxxxxxxxx>
>Sent: Sunday, October 03, 2004 5:08 PM
>Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
>
>
> > Dale and others having problems you might want to go to:
> >
> > http://www.support.microsoft.com/=3D20=20
> >
> > and search for something like "usb device not recognized" because =
there
>are
> > lots of articles listed regarding this issue. There is one about =3D
>problems
> > with certain chip sets and SP2, USB drivers not being updated with SP2 =
=3D
>and
> > USB problems for people using Windows 2000. Maybe something there =
will =3D
>be
> > relevant to some of the problems people are having with the device not
>being
> > recognized. Good luck. Hope this doesn't happen to me when I install
>SP2!
> >
> > Joni
> > ----- Original Message -----=3D20
> > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > To: <bookport@xxxxxxxxxxxxx>
> > Sent: Sunday, October 03, 2004 2:07 PM
> > Subject: [bookport] Re: device no longer recongnizedafterfirmware =3D
>upgrade
> >
> >
> > Well I have sort of done this.
> > On my system I have a dual boot OS setup. The second OS is just =
another
> > version of XP Pro which I don't muck with. I am a real fiddler and
>tweaker
> > and sometimes ruin things and have to wait for sighted help in safe =
mode
> > and have the other backup OS.
> >
> > At the moment the only real difference in the other OS is that I have =
=3D
>not
> > installed xp service pack 2 upgrade. It has obviously identical
>processor,
> > memory, usb ports and devices etc.
> >
> > I just went over to it, installed the transfer software and presto
>bookport
> > is recognised and works perfectly on that second OS.
> >
> > Come back to my main OS and the software just doesn't recognise it.
> >
> > I am now guessing service pack2 has reacted with my system.
> >
> > I will have to uninstall service pack2 to test this theory. After I =
do
> > some backups I will test this out.
> >
> > Dale.
> >
> > At 10:41 PM 3/10/2004, you wrote:
> >
> > >Hi listers:
> > >
> > >This is probably extreeme, but, has anyone yet tried re-installing
>Windows
> > >from scratch to see if Windows would recognize Bookport?
> >
> >
> >
> >
> > F.ree Software Forever
> >
> > If you would like some f.ree software just for reading my signature =
=3D
>check
> > out the link below
> >
> > Better still, if you want more f.ree software all the time you can =
join
> > this pri.vate membership site for a one time payment - it offe.rs
> > incredible value and I am a m.ember myself:
> >
> > http://www.dalereardon.com/software/=3D20=20
> >
> > Dale Reardon
> > PO Box 4033
> > Wembley
> > Western Australia 6014
> > Australia
> > Phone: +61418138849
> > Fax: +61893888671
> > Email: signature@xxxxxxxxxxxxxxx=3D20=20
> >
> >
> > .
> >
> >
> >
> >
F.ree Software Forever
If you would like some f.ree software just for reading my signature =
check=20
out the link below
Better still, if you want more f.ree software all the time you can join=20
this pri.vate membership site for a one time payment - it offe.rs=20
incredible value and I am a m.ember myself:
http://www.dalereardon.com/software/=20
Dale Reardon
PO Box 4033
Wembley
Western Australia 6014
Australia
Phone: +61418138849
Fax: +61893888671
Email: signature@xxxxxxxxxxxxxxx=20
. =20
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