[bookport] Re: device no longer recongnizedafterfirmware upgrade

I'm still having the same problem as well. I think the APH folks are still
looking in to it. I'm curious, when you disconnect your unit, does it talk
right away, or do you need to remove and reinstall the batteries to reset
it? Most of the time, mine locks up and I need to remove the battery for a
moment.
----- Original Message ----- 
From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, September 28, 2004 2:03 PM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade


> Hi,
> Has anyone solved this problem?
>
> My computer still won't recognise the bookport being plugged in (well the
> software won't even though it works as an external drive).
>
> Very frustrating as can't transfer files to the machine.
>
> Dale.
>
> At 07:13 AM 24/09/2004, you wrote:
>
> >Can you copy the firmware directly on to the book port, if so, how do you
do
> >that? I believe I can also copy files outside of the software on my home
> >computer, since the software does not recognize it, and, actually,
kurzweil
> >1000 doesn't either.
> >----- Original Message -----
> >From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> >To: <bookport@xxxxxxxxxxxxx>
> >Sent: Thursday, September 23, 2004 9:26 AM
> >Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
> >
> >
> > > I tried this and upgraded the firmware to 1.2 - was previously 1.1.7
but
> > > still the transfer software refuses to recognise the bookport as being
> > > connected.
> > > The program didn't automatically update / refresh the firmware for
me -
> > > though that has never worked for me.  I unzipped the archive and
copied
> >the
> > > files across which is the way I always have to do it, but it does
always
> > > work that way.
> > >
> > > Dale.
> > >
> > > At 08:40 PM 23/09/2004, you wrote:
> > >
> > > >OK, what I'd like to try is two-fold.
> > > >
> > > >First, grab www.aph.org/tech/bpfw_setup.exe , connect your device,
and
> >run =
> > > >this program to refresh the firmware.
> > > >
> > > >If that still does not work, I'd like to send you a loaner device to
see
> >=
> > > >if it exhibits the same issues.
> > > >
> > > > >>> n0oxy@xxxxxxxxxxx Wednesday, September 22, 2004 9:03:29 PM >>>
> > > >You might be right on that one, Larry. The only problem is, I work
during
> > > >the day too, and my work computer works great with the book port. I
don't
> > > >know if it would be possible to contact you in the evening,
unfortunately
> > > >that's the only time I have access to my home computers. By the way,
> >tried
> > > >it on my other computer with the exact same results.
> > > >----- Original Message -----=20
> > > >From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> > > >To: <bookport@xxxxxxxxxxxxx>
> > > >Sent: Wednesday, September 22, 2004 6:29 AM
> > > >Subject: [bookport] Re: device no longer recongnizedafterfirmware
upgrade
> > > >
> > > >
> > > > > Perhaps a call is in order here.  My number is 502-899-2314.
> > > > >
> > > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 8:48:07 PM >>>
> > > > > Hi there Larry, yep tried that too. Actually, I tried it both with
and
> > > > > without the bpl.exe utility running in the background, no luck
either
> >=
> > > >way.
> > > > > ----- Original Message -----=3D20
> > > > > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> > > > > To: <bookport@xxxxxxxxxxxxx>
> > > > > Sent: Tuesday, September 21, 2004 6:36 AM
> > > > > Subject: [bookport] Re: device no longer recongnized afterfirmware
=
> > > >upgrade
> > > > >
> > > > >
> > > > > > Have you tried running the software manually after connecting
the
> >=3D
> > > > > device?
> > > > > =3D3D
> > > > > > Let's see what you get that way.
> > > > > >
> > > > > >
> > > > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM
>>>
> > > > > > I just received my book port today, and I'm having the exact
same
> >=3D
> > > > > problem.
> > > > > > Originally, the book port was 1.05. I installed the software,
and =
> > > >=3D3D
> > > > > > restarted
> > > > > > the computer. I plugged in the book port, and the system asked
for
> >the
> > > > > > windows 2000 cd which I supplied, once the drive was installed,
I
> >ran =
> > > >=3D
> > > > > the
> > > > > > book port transfer software. It said that a new version of the
firm
> >=
> > > >ware
> > > >=3D
> > > > > =3D3D
> > > > > > was
> > > > > > required in order to transfer files with this version of the
> >transfer
> > > > > > software. The firmware upgrade worked fine, and when I
disconnected
> >=
> > > >the
> > > >=3D
> > > > > =3D3D
> > > > > > book
> > > > > > port, after a moment, I believe it said 1.20 ready or something
like
> >=
> > > >=3D
> > > > > that.
> > > > > > ever since then, whenever I connect it, it always shows up as a
> >drive
> > > > > > letter, which has no conflicts, but the software does not see
it. I
> >=
> > > >even
> > > > > > connected it to several usb ports with the same result. Nice to
know
> >=
> > > >I'm
> > > >=3D
> > > > > =3D3D
> > > > > > not
> > > > > > the only one having this problem.
> > > > > > ----- Original Message -----=3D3D20
> > > > > > From: "consumer" <consumer@xxxxxxxxxxxxx>
> > > > > > To: <bookport@xxxxxxxxxxxxx>
> > > > > > Sent: Monday, September 20, 2004 10:20 PM
> > > > > > Subject: [bookport] Re: device no longer recongnized after
firmware
> >=
> > > >=3D3D
> > > > > > upgrade
> > > > > >
> > > > > >
> > > > > > > I removed the device and plugged it back in.  Plug and play
wizard
> > > > > > > initializes and attempts to install Book Port.  It comes up as
=
> > > >unknown
> > > > > > > device and the problem starts again. There is no conflict with
=
> > > >another
> > > > > > > drive.  It is obviously a problem with the firmware upgrade.
> >Since =
> > > >=3D
> > > > > the
> > > > > > > upgrade the OS does not recognize the device as a book port
> >anymore.
> > > > > > >
> > > > > > > any other ideas anyone?
> > > > > > >
> > > > > > > thanks,
> > > > > > > Mark
> > > > > > >
> > > > > > > LARRY SKUTCHAN wrote:
> > > > > > >
> > > > > > > >Try removing that device, then plugging in the Book Port
again.
> >=
> > > >=3D
> > > > > Also,
> > > > > =3D3D
> > > > > > be
> > > > > > =3D3D3D
> > > > > > > >aware that if you are on a network, it is possible that
network
> >=3D
> > > > > drives
> > > > > =3D3D
> > > > > > =3D3D3D
> > > > > > > >conflict with external USB devices (like Book Port).  Check =
> > > >Appendix
> > > >=3D
> > > > > A
> > > > > > for =3D3D3D
> > > > > > > >instructions on re-mapping the drive if this is a problem.
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004
4:20:24 PM
> >=
> > > > >>>
> > > > > > > >>>>
> > > > > > > >>>>
> > > > > > > >Hello,
> > > > > > > >
> > > > > > > >I have a Book Port.  After installation of software I was
> >prompted =
> > > >=3D
> > > > > =3D3D
> > > > > > by=3D3D3D20
> > > > > > > >dialog box to upgrade Book Transfer software.  Then I was
> >prompted =
> > > >=3D
> > > > > =3D3D
> > > > > > to=3D3D3D20
> > > > > > > >upgrade the firmware of the Book Port.  A dialog box
instructing
> >me =
> > > >=3D
> > > > > =3D3D
> > > > > > to=3D3D3D20
> > > > > > > >disconnect the device to install upgrade appeared.  After
> >clearing =
> > > >=3D
> > > > > =3D3D
> > > > > > the=3D3D3D20
> > > > > > > >dialog and disconnecting the device, the device was no longer
> > > > > > recognized=3D3D3D20=3D3D3D
> > > > > > > >
> > > > > > > >as the Book Port mp3 text reader.  It is only recognized as a
> > > > > generic=3D3D3D=3D3D
> > > > > > 20
> > > > > > > >USB device.  The Book Transfer software will no longer
recognize
> >=
> > > >=3D3D
> > > > > > the=3D3D3D20
> > > > > > > >device as being plugged in.  Can anyone help?
> > > > > > > >
> > > > > > > >Thanks,
> > > > > > > >Mark Sadecki
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
> > >
> > > F.ree Software Forever
> > >
> > > If you would like some f.ree software just for reading my signature
check
> > > out the link below
> > >
> > > Better still, if you want more f.ree software all the time you can
join
> > > this pri.vate membership site for a one time payment - it offe.rs
> > > incredible value and I am a m.ember myself:
> > >
> > > http://www.dalereardon.com/software/
> > >
> > > Dale Reardon
> > > PO Box 4033
> > > Wembley
> > > Western Australia 6014
> > > Australia
> > > Phone: +61418138849
> > > Fax: +61893888671
> > > Email: signature@xxxxxxxxxxxxxxx
> > >
> > >
> > > .
> > >
> > >
>
>
>
>
> F.ree Software Forever
>
> If you would like some f.ree software just for reading my signature check
> out the link below
>
> Better still, if you want more f.ree software all the time you can join
> this pri.vate membership site for a one time payment - it offe.rs
> incredible value and I am a m.ember myself:
>
> http://www.dalereardon.com/software/
>
> Dale Reardon
> PO Box 4033
> Wembley
> Western Australia 6014
> Australia
> Phone: +61418138849
> Fax: +61893888671
> Email: signature@xxxxxxxxxxxxxxx
>
>
> .
>
>


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