[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Sun, 3 Oct 2004 16:08:56 -0500
Dale and others having problems you might want to go to:
http://www.support.microsoft.com/
and search for something like "usb device not recognized" because there are
lots of articles listed regarding this issue. There is one about problems
with certain chip sets and SP2, USB drivers not being updated with SP2 and
USB problems for people using Windows 2000. Maybe something there will be
relevant to some of the problems people are having with the device not being
recognized. Good luck. Hope this doesn't happen to me when I install SP2!
Joni
----- Original Message -----
From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Sunday, October 03, 2004 2:07 PM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
Well I have sort of done this.
On my system I have a dual boot OS setup. The second OS is just another
version of XP Pro which I don't muck with. I am a real fiddler and tweaker
and sometimes ruin things and have to wait for sighted help in safe mode
and have the other backup OS.
At the moment the only real difference in the other OS is that I have not
installed xp service pack 2 upgrade. It has obviously identical processor,
memory, usb ports and devices etc.
I just went over to it, installed the transfer software and presto bookport
is recognised and works perfectly on that second OS.
Come back to my main OS and the software just doesn't recognise it.
I am now guessing service pack2 has reacted with my system.
I will have to uninstall service pack2 to test this theory. After I do
some backups I will test this out.
Dale.
At 10:41 PM 3/10/2004, you wrote:
>Hi listers:
>
>This is probably extreeme, but, has anyone yet tried re-installing Windows
>from scratch to see if Windows would recognize Bookport?
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Better still, if you want more f.ree software all the time you can join
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Western Australia 6014
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Phone: +61418138849
Fax: +61893888671
Email: signature@xxxxxxxxxxxxxxx
.
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