OK, what I'd like to try is two-fold. First, grab www.aph.org/tech/bpfw_setup.exe , connect your device, and run = this program to refresh the firmware. If that still does not work, I'd like to send you a loaner device to see = if it exhibits the same issues. >>> n0oxy@xxxxxxxxxxx Wednesday, September 22, 2004 9:03:29 PM >>> You might be right on that one, Larry. The only problem is, I work during the day too, and my work computer works great with the book port. I don't know if it would be possible to contact you in the evening, unfortunately that's the only time I have access to my home computers. By the way, tried it on my other computer with the exact same results. ----- Original Message -----=20 From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, September 22, 2004 6:29 AM Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade > Perhaps a call is in order here. My number is 502-899-2314. > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 8:48:07 PM >>> > Hi there Larry, yep tried that too. Actually, I tried it both with and > without the bpl.exe utility running in the background, no luck either = way. > ----- Original Message -----=3D20 > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Tuesday, September 21, 2004 6:36 AM > Subject: [bookport] Re: device no longer recongnized afterfirmware = upgrade > > > > Have you tried running the software manually after connecting the =3D > device? > =3D3D > > Let's see what you get that way. > > > > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM >>> > > I just received my book port today, and I'm having the exact same =3D > problem. > > Originally, the book port was 1.05. I installed the software, and = =3D3D > > restarted > > the computer. I plugged in the book port, and the system asked for the > > windows 2000 cd which I supplied, once the drive was installed, I ran = =3D > the > > book port transfer software. It said that a new version of the firm = ware =3D > =3D3D > > was > > required in order to transfer files with this version of the transfer > > software. The firmware upgrade worked fine, and when I disconnected = the =3D > =3D3D > > book > > port, after a moment, I believe it said 1.20 ready or something like = =3D > that. > > ever since then, whenever I connect it, it always shows up as a drive > > letter, which has no conflicts, but the software does not see it. I = even > > connected it to several usb ports with the same result. Nice to know = I'm =3D > =3D3D > > not > > the only one having this problem. > > ----- Original Message -----=3D3D20 > > From: "consumer" <consumer@xxxxxxxxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Monday, September 20, 2004 10:20 PM > > Subject: [bookport] Re: device no longer recongnized after firmware = =3D3D > > upgrade > > > > > > > I removed the device and plugged it back in. Plug and play wizard > > > initializes and attempts to install Book Port. It comes up as = unknown > > > device and the problem starts again. There is no conflict with = another > > > drive. It is obviously a problem with the firmware upgrade. Since = =3D > the > > > upgrade the OS does not recognize the device as a book port anymore. > > > > > > any other ideas anyone? > > > > > > thanks, > > > Mark > > > > > > LARRY SKUTCHAN wrote: > > > > > > >Try removing that device, then plugging in the Book Port again. = =3D > Also, > =3D3D > > be > > =3D3D3D > > > >aware that if you are on a network, it is possible that network =3D > drives > =3D3D > > =3D3D3D > > > >conflict with external USB devices (like Book Port). Check = Appendix =3D > A > > for =3D3D3D > > > >instructions on re-mapping the drive if this is a problem. > > > > > > > > > > > > > > > > > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM = >>> > > > >>>> > > > >>>> > > > >Hello, > > > > > > > >I have a Book Port. After installation of software I was prompted = =3D > =3D3D > > by=3D3D3D20 > > > >dialog box to upgrade Book Transfer software. Then I was prompted = =3D > =3D3D > > to=3D3D3D20 > > > >upgrade the firmware of the Book Port. A dialog box instructing me = =3D > =3D3D > > to=3D3D3D20 > > > >disconnect the device to install upgrade appeared. After clearing = =3D > =3D3D > > the=3D3D3D20 > > > >dialog and disconnecting the device, the device was no longer > > recognized=3D3D3D20=3D3D3D > > > > > > > >as the Book Port mp3 text reader. It is only recognized as a > generic=3D3D3D=3D3D > > 20 > > > >USB device. The Book Transfer software will no longer recognize = =3D3D > > the=3D3D3D20 > > > >device as being plugged in. Can anyone help? > > > > > > > >Thanks, > > > >Mark Sadecki > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >