[bookport] Re: device no longer recongnizedafterfirmware upgrade

  • From: "Richard Ring" <ring.richard@xxxxxxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Fri, 29 Oct 2004 11:33:11 -0500

Is it possible that this Bookport needs repair?


-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Dale Reardon
Sent: Friday, October 29, 2004 11:29 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: device no longer recongnizedafterfirmware
upgrade


No, if you just tell me where to download and rename that is fine.
The self installers never worked for the firmware upgrades - I had to=20
always copy the files across manually anyway.

Dale.

At 07:56 PM 29/10/2004, you wrote:

>Dase:
>
>We need to get you to try firmware version 1.0.4 to see if it is
recognized=3D
>  with that version.  Do you need us to create a self-executing version
of =3D
>the updater for you?
>
> >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>>
>My device is still not recognised by the transfer software.
>Is there a new version of the transfer software or firmware to try?
>
>Dale.
>
>At 10:21 PM 4/10/2004, you wrote:
>
> >Hi Jerry.
> >
> >We'd love to confirm or reject this possibility.  Could I possibly
get =3D
>you =3D3D
> >to temporarily revert back to a previous firmware and see if the
problem =3D
>=3D3D
> >fixes itself?
> >
> >Which version did you have before?
> >
> >
> > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM
>>>
> >Joni, I doubt very much that s p 2 is the guilty party here since a =
=3D
>number
> >of us having this problem have not yet incorporated Microsoft's
latest
> >package. With the previous version of the firmware that I had, all of
my
> >computers, my wife and I have six, those used here at home and in the
=3D3D
> >office
> >at school, worked perfectly, all machines running x p pro. Now, only
one =3D
>=3D3D
> >of
> >these machines recognizes the BookPort. Although elusive, I am sure,
I =3D
>=3D3D
> >think
> >the bug lives in the BookPort's firmware.
> >
> >All the best,
> >
> >Jerry
> >
> >
> >----- Original Message -----=3D3D20
> >From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
> >To: <bookport@xxxxxxxxxxxxx>
> >Sent: Sunday, October 03, 2004 5:08 PM
> >Subject: [bookport] Re: device no longer recongnizedafterfirmware
upgrade
> >
> >
> > > Dale and others having problems you might want to go to:
> > >
> > > http://www.support.microsoft.com/=3D3D20=3D20
> > >
> > > and search for something like "usb device not recognized" because
=3D
>there
> >are
> > > lots of articles listed regarding this issue.  There is one about
=3D3D
> >problems
> > > with certain chip sets and SP2, USB drivers not being updated with
SP2 =3D
>=3D3D
> >and
> > > USB problems for people using Windows 2000.  Maybe something there
=3D
>will =3D3D
> >be
> > > relevant to some of the problems people are having with the device
not
> >being
> > > recognized.  Good luck.  Hope this doesn't happen to me when I
install
> >SP2!
> > >
> > > Joni
> > > ----- Original Message -----=3D3D20
> > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > > To: <bookport@xxxxxxxxxxxxx>
> > > Sent: Sunday, October 03, 2004 2:07 PM
> > > Subject: [bookport] Re: device no longer recongnizedafterfirmware
=3D3D
> >upgrade
> > >
> > >
> > > Well I have sort of done this.
> > > On my system I have a dual boot OS setup.  The second OS is just =
=3D
>another
> > > version of XP Pro which I don't muck with.  I am a real fiddler
and
> >tweaker
> > > and sometimes ruin things and have to wait for sighted help in
safe =3D
>mode
> > > and have the other backup OS.
> > >
> > > At the moment the only real difference in the other OS is that I
have =3D
>=3D3D
> >not
> > > installed xp service pack 2 upgrade.  It has obviously identical
> >processor,
> > > memory, usb ports and devices etc.
> > >
> > > I just went over to it, installed the transfer software and presto
> >bookport
> > > is recognised and works perfectly on that second OS.
> > >
> > > Come back to my main OS and the software just doesn't recognise
it.
> > >
> > > I am now guessing service pack2 has reacted with my system.
> > >
> > > I will have to uninstall service pack2 to test this theory.  After
I =3D
>do
> > > some backups I will test this out.
> > >
> > > Dale.
> > >
> > > At 10:41 PM 3/10/2004, you wrote:
> > >
> > > >Hi listers:
> > > >
> > > >This is probably extreeme, but, has anyone yet tried
re-installing
> >Windows
> > > >from scratch to see if Windows would recognize Bookport?
> > >
> > >
> > >
> > >
> > > F.ree Software Forever
> > >
> > > If you would like some f.ree software just for reading my
signature =3D
>=3D3D
> >check
> > > out the link below
> > >
> > > Better still, if you want more f.ree software all the time you can
=3D
>join
> > > this pri.vate membership site for a one time payment - it offe.rs
> > > incredible value and I am a m.ember myself:
> > >
> > > http://www.dalereardon.com/software/=3D3D20=3D20
> > >
> > > Dale Reardon
> > > PO Box 4033
> > > Wembley
> > > Western Australia 6014
> > > Australia
> > > Phone: +61418138849
> > > Fax: +61893888671
> > > Email: signature@xxxxxxxxxxxxxxx=3D3D20=3D20
> > >
> > >
> > > .
> > >
> > >
> > >
> > >
>
>
>
>
>F.ree Software Forever
>
>If you would like some f.ree software just for reading my signature =3D
>check=3D20
>out the link below
>
>Better still, if you want more f.ree software all the time you can
join=3D20
>this pri.vate membership site for a one time payment - it offe.rs=3D20
>incredible value and I am a m.ember myself:
>
>http://www.dalereardon.com/software/=3D20
>
>Dale Reardon
>PO Box 4033
>Wembley
>Western Australia 6014
>Australia
>Phone: +61418138849
>Fax: +61893888671
>Email: signature@xxxxxxxxxxxxxxx=3D20
>
>
>. =3D20




F.ree Software Forever

If you would like some f.ree software just for reading my signature
check=20
out the link below

Better still, if you want more f.ree software all the time you can join=20
this pri.vate membership site for a one time payment - it offe.rs=20
incredible value and I am a m.ember myself:

http://www.dalereardon.com/software/

Dale Reardon
PO Box 4033
Wembley
Western Australia 6014
Australia
Phone: +61418138849
Fax: +61893888671
Email: signature@xxxxxxxxxxxxxxx


. =20




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