Is it possible that this Bookport needs repair? -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Dale Reardon Sent: Friday, October 29, 2004 11:29 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade No, if you just tell me where to download and rename that is fine. The self installers never worked for the firmware upgrades - I had to=20 always copy the files across manually anyway. Dale. At 07:56 PM 29/10/2004, you wrote: >Dase: > >We need to get you to try firmware version 1.0.4 to see if it is recognized=3D > with that version. Do you need us to create a self-executing version of =3D >the updater for you? > > >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>> >My device is still not recognised by the transfer software. >Is there a new version of the transfer software or firmware to try? > >Dale. > >At 10:21 PM 4/10/2004, you wrote: > > >Hi Jerry. > > > >We'd love to confirm or reject this possibility. Could I possibly get =3D >you =3D3D > >to temporarily revert back to a previous firmware and see if the problem =3D >=3D3D > >fixes itself? > > > >Which version did you have before? > > > > > > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM >>> > >Joni, I doubt very much that s p 2 is the guilty party here since a = =3D >number > >of us having this problem have not yet incorporated Microsoft's latest > >package. With the previous version of the firmware that I had, all of my > >computers, my wife and I have six, those used here at home and in the =3D3D > >office > >at school, worked perfectly, all machines running x p pro. Now, only one =3D >=3D3D > >of > >these machines recognizes the BookPort. Although elusive, I am sure, I =3D >=3D3D > >think > >the bug lives in the BookPort's firmware. > > > >All the best, > > > >Jerry > > > > > >----- Original Message -----=3D3D20 > >From: "Joni Colver" <july77@xxxxxxxxxxxxxx> > >To: <bookport@xxxxxxxxxxxxx> > >Sent: Sunday, October 03, 2004 5:08 PM > >Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade > > > > > > > Dale and others having problems you might want to go to: > > > > > > http://www.support.microsoft.com/=3D3D20=3D20 > > > > > > and search for something like "usb device not recognized" because =3D >there > >are > > > lots of articles listed regarding this issue. There is one about =3D3D > >problems > > > with certain chip sets and SP2, USB drivers not being updated with SP2 =3D >=3D3D > >and > > > USB problems for people using Windows 2000. Maybe something there =3D >will =3D3D > >be > > > relevant to some of the problems people are having with the device not > >being > > > recognized. Good luck. Hope this doesn't happen to me when I install > >SP2! > > > > > > Joni > > > ----- Original Message -----=3D3D20 > > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx> > > > To: <bookport@xxxxxxxxxxxxx> > > > Sent: Sunday, October 03, 2004 2:07 PM > > > Subject: [bookport] Re: device no longer recongnizedafterfirmware =3D3D > >upgrade > > > > > > > > > Well I have sort of done this. > > > On my system I have a dual boot OS setup. The second OS is just = =3D >another > > > version of XP Pro which I don't muck with. I am a real fiddler and > >tweaker > > > and sometimes ruin things and have to wait for sighted help in safe =3D >mode > > > and have the other backup OS. > > > > > > At the moment the only real difference in the other OS is that I have =3D >=3D3D > >not > > > installed xp service pack 2 upgrade. It has obviously identical > >processor, > > > memory, usb ports and devices etc. > > > > > > I just went over to it, installed the transfer software and presto > >bookport > > > is recognised and works perfectly on that second OS. > > > > > > Come back to my main OS and the software just doesn't recognise it. > > > > > > I am now guessing service pack2 has reacted with my system. > > > > > > I will have to uninstall service pack2 to test this theory. After I =3D >do > > > some backups I will test this out. > > > > > > Dale. > > > > > > At 10:41 PM 3/10/2004, you wrote: > > > > > > >Hi listers: > > > > > > > >This is probably extreeme, but, has anyone yet tried re-installing > >Windows > > > >from scratch to see if Windows would recognize Bookport? > > > > > > > > > > > > > > > F.ree Software Forever > > > > > > If you would like some f.ree software just for reading my signature =3D >=3D3D > >check > > > out the link below > > > > > > Better still, if you want more f.ree software all the time you can =3D >join > > > this pri.vate membership site for a one time payment - it offe.rs > > > incredible value and I am a m.ember myself: > > > > > > http://www.dalereardon.com/software/=3D3D20=3D20 > > > > > > Dale Reardon > > > PO Box 4033 > > > Wembley > > > Western Australia 6014 > > > Australia > > > Phone: +61418138849 > > > Fax: +61893888671 > > > Email: signature@xxxxxxxxxxxxxxx=3D3D20=3D20 > > > > > > > > > . > > > > > > > > > > > > > > > > >F.ree Software Forever > >If you would like some f.ree software just for reading my signature =3D >check=3D20 >out the link below > >Better still, if you want more f.ree software all the time you can join=3D20 >this pri.vate membership site for a one time payment - it offe.rs=3D20 >incredible value and I am a m.ember myself: > >http://www.dalereardon.com/software/=3D20 > >Dale Reardon >PO Box 4033 >Wembley >Western Australia 6014 >Australia >Phone: +61418138849 >Fax: +61893888671 >Email: signature@xxxxxxxxxxxxxxx=3D20 > > >. =3D20 F.ree Software Forever If you would like some f.ree software just for reading my signature check=20 out the link below Better still, if you want more f.ree software all the time you can join=20 this pri.vate membership site for a one time payment - it offe.rs=20 incredible value and I am a m.ember myself: http://www.dalereardon.com/software/ Dale Reardon PO Box 4033 Wembley Western Australia 6014 Australia Phone: +61418138849 Fax: +61893888671 Email: signature@xxxxxxxxxxxxxxx . =20