[access-uk] Re: opinions wanted
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 19 Apr 2012 15:54:19 +0100
It would surely be helpful to know what the item for purchase is because it
might be something small like a bumpon which is self-explanatory on how to use
it, remove from adhesive backing and then place on object ensuring that the
object is placed on a clean dry surface, gently pressed on. Alternatively it
might be something like the Goodman's Remote Control which has a number of
buttons of varying sizes and shapes and arranged in blocks. I understand all
these buttons are marked so not an issue for a sighted person but search me
*smile*, I have one of these and only someone went through with me this morning
what each button is for and I had an opportunity to practice this, I would
still not have a clue. Now this person was able to do this remotely with me at
the TV and the volume sufficiently loud so that the person could hear what was
going on. Now talking of the Goodman's remote control for example, I think
that when we purchase it, there could be a large tactile diagram with the name
in braille or at least the first letter of the name of each button. This would
be so helpful, like say, M for Menu, E for Exit etc.
----- Original Message -----
From: Clive.Lever@xxxxxxxxxxx
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, April 19, 2012 3:47 PM
Subject: [access-uk] Re: opinions wanted
Hello Hazel and all,
when saying they could not provide braille or audio, did you ask for
instructions in an electronic format? Would this have been helpful?
There are blind and partially-sighted people out there who don't have access
to computers. For some of them, especially those living alone, Braille or audio
instructions may be the only ways they could find out independently how to use
the gadget. So, I think that, regardless of whether you could have offered them
a third solution, they need to be more versatile than this.
Best,
Clive
Clive Lever
Diversity and Equality Officer
Kent County Council
Office: 01622 221163
Email: clive.lever@xxxxxxxxxxx
Kent County Council
Room 2.35A
Sessions House
Maidstone, Kent.
ME14 1XQ
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Burke
Sent: 19 April 2012 15:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: opinions wanted
Well what about electronic instructions. You do not say what the product is,
would that not help those of us reading this? perhaps not, it is the principle
you are discussing. There is presumably print instructions, surely they can
scan that in and make the instructions available electronically.
----- Original Message -----
From: Hazel & Kim Darvell
To: access u k
Sent: Thursday, April 19, 2012 3:17 PM
Subject: [access-uk] opinions wanted
Hello to all
Can I run this pass everyone and would like opinions please.
We were going to buy a product from R N I B but did not in the end go
through with the purchase, reason being that they could not give us audio
instructions. nor could they provide braille but that would not help as we are
not competent readers.
This organisation are all too ready to make others provide alternate
formats but don't do it themselves.
We are totally disgusted. surely they should act by example.
Hazel & Kim
Other related posts:
