A good point. If they were not muppets, they'd have your job or a job like yours. That's why people work at McDonalds too. -----Original Message----- From: Jeff Malczewski [mailto:jmalczewski@xxxxxxxx] Sent: Monday, August 30, 2004 3:29 PM To: 'windows2000@xxxxxxxxxxxxx' Subject: [windows2000] Re: [OT] Quarterly Review Metrics Indeed... I have one "muppet" that I'm supposed to be able to delegate stuff to, but if someone comes and asks me, I usually just do it myself, for the same reasons that Glenn lists.. It just takes FAR too long to explain to people how to do the job that they were hired to do. What happened to all the self-started and self-motivated learners?? I guess they all get promoted to positions like mine and don't remain "muppets"... Hence, the "muppets" that are left aren't very useful... *sigh* -----Original Message----- From: Sullivan, Glenn [mailto:GSullivan@xxxxxxxxxxxxxx] Sent: Monday, August 30, 2004 3:24 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: [OT] Quarterly Review Metrics F' management skills. They never got the server rebuilt in the middle of the night when the support muppets wouldn't get out of bed. Is there such a thing as a manager that can still keep in touch with what is really going on in the tech world? I think I've only met one. Maybe I'm just jealous of all of the money that managers get... Glenn Sullivan, MCSE+I MCDBA David Clark Company Inc. -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Bill Beckett Posted At: Monday, August 30, 2004 3:16 PM Posted To: Windows 2000 Conversation: [windows2000] Re: [OT] Quarterly Review Metrics Subject: [windows2000] Re: [OT] Quarterly Review Metrics Ahh I find the same thing, however my boss chastises me when I do it myself. "I'm not learning management skills by not delegating". -----Original Message----- From: Sullivan, Glenn [mailto:GSullivan@xxxxxxxxxxxxxx] Sent: Monday, August 30, 2004 3:16 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: [OT] Quarterly Review Metrics I bet mine would increase too... Actually, I have two people to whom I am supposed to be able to "delegate" responsibility, but I have found that it is usually faster to just do it myself than it is to: a) explain how I would do it b) explain another suggestion if (a) does not work c) explain how to google for answers if (a) and (b) does not work d) explain the answers that they find on google. e) explain to the boss, when he sees us going back and forth and wants to see "what is up", that documenting every possible solution to a problem is usually fruitless, since we seldom have the same problem twice, and if we do, I script a solution for it the second time. I know that knowledge base's can be very helpful, but the internal knowledge base of the brain is awfully hard to document... Glenn Sullivan, MCSE+I MCDBA David Clark Company Inc. -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Berry Posted At: Monday, August 30, 2004 2:38 PM Posted To: Windows 2000 Conversation: [windows2000] Re: [OT] Quarterly Review Metrics Subject: [windows2000] Re: [OT] Quarterly Review Metrics -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sullivan, Glenn wrote: | I wish I had a tech to review... :-( | | Sorry, no help here. <green>Just envy.</green> Sorry to hear that Glenn, guess they just figured you were so awesome you didn't need one. 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