[windows2000] Re: OT: Corporate PC Preferences?

  • From: "Herchenbach, Jim" <jherchenbach@xxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Mon, 9 Oct 2006 12:51:58 -0500

If you have a few extra bucks....Daktech is the way to go.  All pc's
come with a seven year warranty standard.  It's great not to worry about
a pc for that long.  They are a big seller to schools.
 
JIM HERCHENBACH
RVW Inc.
 
 

  _____  

From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig
http://ThinHelp.com
Sent: Monday, October 09, 2006 12:17 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: OT: Corporate PC Preferences?


We used HP for the longest time. Had the same issues as have been
described with dells in previous posts.  We now use Dell GX 620's.  We
have hundreds of them with few issues. Dell has been prompt to replace
any units with problems.  
 
The realization needs to be that all of the components, no matter the
manufacturer, come from the same place. Dell doesn't make all of their
own chips and capacitors, nor does HP. (albeit they may burn their own
bios) All components are rated with a mean time between failure. (MTBF)
If that failure rate is excessively above that the manufacturer should
replace the systems for the customer as a factory defect.
 
We buy hundreds of systems at a time, when you add shipping and handling
of the units into the mix there are always going to be the DOA ones or
the ones that have issues out of the box because a memory chip got
knocked loose or something.
 
Pick your poison and stick with it.
 
Jim


Steve Snyder < wrote:

        Just curious as to what people buy for corporate desktop PCs. We
have been a Dell shop for a few years, but their handling of the bulging
capacitors issue as well as the pain of dealing with their tech support
over the phone when we RMA stuff (I have to play "guess who we bought
the PCs from") has annoyed me enough to look at other options. The only
other big players that I can think of are HP/Compaq and IBM - anyone
using their newest stuff that'd care to report on them? Reliability,
price and enterprise management are my main concerns. 
        
        thanks.
        




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