[windows2000] Re: OT: Corporate PC Preferences?

  • From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
  • To: windows2000@xxxxxxxxxxxxx
  • Date: Mon, 9 Oct 2006 10:17:05 -0700 (PDT)

We used HP for the longest time. Had the same issues as have been described 
with dells in previous posts.  We now use Dell GX 620's.  We have hundreds of 
them with few issues. Dell has been prompt to replace any units with problems.  
  The realization needs to be that all of the components, no matter the 
manufacturer, come from the same place. Dell doesn't make all of their own 
chips and capacitors, nor does HP. (albeit they may burn their own bios) All 
components are rated with a mean time between failure. (MTBF) If that failure 
rate is excessively above that the manufacturer should replace the systems for 
the customer as a factory defect.
  We buy hundreds of systems at a time, when you add shipping and handling of 
the units into the mix there are always going to be the DOA ones or the ones 
that have issues out of the box because a memory chip got knocked loose or 
  Pick your poison and stick with it.

Steve Snyder < wrote:
  Just curious as to what people buy for corporate desktop PCs. We have been a 
Dell shop for a few years, but their handling of the bulging capacitors issue 
as well as the pain of dealing with their tech support over the phone when we 
RMA stuff (I have to play "guess who we bought the PCs from") has annoyed me 
enough to look at other options. The only other big players that I can think of 
are HP/Compaq and IBM - anyone using their newest stuff that'd care to report 
on them? Reliability, price and enterprise management are my main concerns. 


Jim Kenzig 
    Microsoft MVP - Terminal Services
  Citrix Technology Professional
  Provision Networks VIP
CEO The Kenzig Group
Blog: http://www.techblink.com

    Terminal Services Downloads: http://www.thinhelp.com


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