[windows2000] Re: OT: Corporate PC Preferences?
- From: "Sorin Srbu" <sorin.srbu@xxxxxxxxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Sun, 8 Oct 2006 12:12:02 +0200
Andrew M Stemen <> wrote on Saturday, October 07, 2006 7:07 AM:
I have worked with IBM:s. Bought a used high-end workstation to use as a
server on a smaller-than-usual-department on our institution, that was like
max one year old. Turned out it was next to impossible to find spare parts,
when the PATA-disk controller started to be flakey. This has been a commonly
recurring issue with all IBM-computers I've worked with... Anyway, a new mobo
or new computer was the choice.
I decided to install WinXP on it and give it to a fortunate end-user (the
workstation was hyperthreaded 2,8GHz P4 with 1GB RAM...), then bought a new
Fujitsu-Siemens Econel 100 and bunch of SATA-drives to raid them. The Econel
100 worked fine for three days, at which point the server refused to boot and
only beeped three or for times. Gfx-problem. Called FSC-support and they had a
guy come out with a new mobo. Downtime five days total (Friday to early
Tuesday, one year next business day warranty included), and the users at the
smaller department began to get fidgety. Works very good now though.
The tech-guy was very good and fast, and very correct in hos way. The chick in
the support-center phone exchange was a real dimwit. Called them on early
Friday and the girl I spoke to told me she'd get a tech on the issue ASAP, but
nothing would probably happen till Monday. Come Monday morning. Come Monday
noon. Come Monday afternoon. Nothing. Called back to tech-support and spoke to
the same girl as before. Forgive me now [all women on this list], but the
woman in the support was really a proverbial blond. Sounded as she chewed a
bubble-gum and popping it while taking my data (again), and had blonde hair
with two braids (think Pippi Longstockings) together with a really irritating
nasal voice. She asked if I actually wanted somebody to come out to us and
exchange the mobo, after I explained what the problem was (again). I was a bit
confused with her question at first, as it was the whole point of this
excercise, to have somebody come and fix it... Duh! Must've been a temp or
something...
In short, FSC servers are cheap and work fine after the fix. The support-techs
are good and fast too. The (woman in the)phone-support is another matter...
> As for IBM, I haven't personally managed any non-trivial quantity of
> their desktops or laptops, but I've contracted for a few companies that
> did, and from what I've gathered, they are very reliable, and are, of
> course, excellently managed and supported. Price, however, is the
> largest source of debate in buying IBM (at least from what I've heard
> from those that have used them).
>
> Andrew
>
>
> On Fri, 6 Oct 2006 23:41:08 -0400, "Costanzo, Ray"
> <RCostanzo@xxxxxxxxxxxxxxxxxxxxx> said:
>> I've always only been an end-user, not a purchase-decision-maker, but here
>> are my opinions.
>>
>> I loved the Compaq Evo line. The computers were small enough to fit
>> anywhere, completely problem-free, and stacked quite nicely. HP carried
>> the line, I believe, but when they did, they started using their own
>> stupid proprietary things, like non-ATAPI optical drives and what-not.
>>
>> Where I work now, we have these ridiculously sized Dell Optiplexes.
>> They were designed by idiots. They have these flap doors on the front,
>> that everyone winds up ripping off. The front USB ports are angled down
>> toward the floor, which is the most illogical thing that I've ever seen.
>> They come apart rather easily, but they're just too damn bulky to work
>> on with limited desk-space. I have three of them at my desk at work,
>> and I barely have room to put my feet anywhere anymore.
>>
>> Ray at home
>>
>> -----Original Message-----
>> From: windows2000-bounce@xxxxxxxxxxxxx
>> [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Snyder
>> Sent: Friday, October 06, 2006 9:31 PM
>> To: windows2000@xxxxxxxxxxxxx
>> Subject: [windows2000] OT: Corporate PC Preferences?
>>
>>
>> Just curious as to what people buy for corporate desktop PCs. We
>> have been a Dell shop for a few years, but their handling of the bulging
>> capacitors issue as well as the pain of dealing with their tech support
>> over the phone when we RMA stuff (I have to play "guess who we bought
>> the PCs from") has annoyed me enough to look at other options. The only
>> other big players that I can think of are HP/Compaq and IBM - anyone
>> using their newest stuff that'd care to report on them? Reliability,
>> price and enterprise management are my main concerns.
>>
>> thanks.
>>
>>
>
> ---
> Andrew Michael Stemen
> andrew@xxxxxxxxxxxxxxxxx
>
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