[vi-kindle] Re: KFPC issues; anyone else?
- From: Felinitye <felinitye@xxxxxxxxx>
- To: <vi-kindle@xxxxxxxxxxxxx>
- Date: Sun, 22 Jul 2012 23:10:22 -0400
Um hmmm. At least I know that all the things I tried actually *don't* work.
Shoshana, doubting seriously that anyone at Amazon either knows or cares
about this issue, frankly.
----- Original Message -----
From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
To: <vi-kindle@xxxxxxxxxxxxx>
Sent: Sunday, July 22, 2012 11:04 PM
Subject: [vi-kindle] Re: KFPC issues; anyone else?
Shoshana, I uninstalled the program, deleted all Kindle folders under
C:\Users\My_username\Appdata\Local\Amazon, downloaded the software, and
re-installed it. It still will not open. I'll call Amazon Kindle
Support in a minute, but it's too late to do lots of troubleshooting.
If I can't get a quick fix, I'll try in the morning. Perhaps by then,
Amazon will have a handle on what is wrong. This problem is perplexing
and vexing to say the least.
Craig
On 7/22/2012 10:59 PM, Felinitye wrote:
> One of the many things we did was to delete the entire Amazon folder. It
> didn't help.
> ----- Original Message -----
> From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
> To: <vi-kindle@xxxxxxxxxxxxx>
> Sent: Sunday, July 22, 2012 10:42 PM
> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>
>
> My error, folks. The Kindle folders are in the
> C:\Users\My_username\Appdata\Local\Amazon folder.
>
> Craig
>
> On 7/22/2012 10:39 PM, Craig Werner wrote:
>> I can download the software, but I still can't open it. I'm wondering
>> if the problem lies in the C:\Users\My_Username\Application Data\Local
>> directory. There are a couple of Kindle folders in that directory which
>> may need deleting. I may try this. If it fails, I'll call Amazon
>> Kindle Support. I'll keep the list posted.
>>
>> Craig
>>
>> On 7/22/2012 10:07 PM, Felinitye wrote:
>>> I'll check on that. I doubt it matters, at this point, but I'll find
>>> out.
>>> ----- Original Message -----
>>> From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
>>> To: <vi-kindle@xxxxxxxxxxxxx>
>>> Sent: Sunday, July 22, 2012 10:00 PM
>>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>>
>>>
>>> Shoshana and Sherry, I'll probably call Amazon Kindle Support in a few
>>> minutes and let them know that three users are having problems with the
>>> software.
>>>
>>> Shoshana, you mentioned the possibility of your software having been
>>> deregistered. If you go to your Amazon account online and then to to
>>> "Manage Your Kindle" and then to "Manage Your Devices," is your Kindle
>>> for PC showing up as registered? Mine is still registered.
>>>
>>> Craig
>>>
>>> On 7/22/2012 9:54 PM, Sherry Gomes wrote:
>>>> My PC app isn't opening either. I haven't tried to use it in several
>>>> weeks
>>>> but tested it today, after reading Shoshana's message. And I never
>>>> uninstalled the non accessible version and that one doesn't open
>>>> either.
>>>>
>>>> Sherry
>>>>
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: vi-kindle-bounce@xxxxxxxxxxxxx
>>>> [mailto:vi-kindle-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Craig Werner
>>>> Sent: Sunday, July 22, 2012 7:48 PM
>>>> To: vi-kindle@xxxxxxxxxxxxx
>>>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>>>
>>>> Shoshana, I wonder if Kindle for PC users who don't use the
>>>> accessibility plugin have had difficulty.
>>>>
>>>> When you uninstalled the software, did you delete the Kindle folder
>>>> from
>>>> your C:\Users\Your_Username_Application Data folder? I may do this
>>>> soon.
>>>>
>>>> Craig
>>>>
>>>> On 7/22/2012 9:34 PM, Felinitye wrote:
>>>>> Well, I spent nearly 3 hours with them today, and we tried just about
>>>>> everything, and, it would seem, that Amazon may have de-registered my
>>>>> KFPC
>>>>> ...but since it won't download at all, I can't register it. Maybe
>>>>> you'll
>>>>> have better luck than I did ...at least, I'm not the only one
>>>>> experiencing
>>>>> this. Oh, and don't bother with the link they provide ...it doesn't
>>>>> seem
>>>> to
>>>>> work.
>>>>>
>>>>> Shoshana, and no, my headache has not subsided, at least not much.
>>>>> ----- Original Message -----
>>>>> From: "Craig Werner" <craig_werner@xxxxxxxxxxx>
>>>>> To: <vi-kindle@xxxxxxxxxxxxx>
>>>>> Sent: Sunday, July 22, 2012 9:28 PM
>>>>> Subject: [vi-kindle] Re: KFPC issues; anyone else?
>>>>>
>>>>>
>>>>> Shoshana, same problem here. I tried opening Kindle for PC with
>>>>> Accessibility Plugin via the Desktop shortcut and via clicking on it
>>>>> from the Amazon folder after pressing the "All Programs" button. It
>>>>> is
>>>>> as if the software simply was not there. Nothing happens when I try
>>>>> to
>>>>> open it. A Google search has turned up nothing. I'm off to do some
>>>>> more checking. I may try de-registering and re-registering. I'll
>>>>> phone
>>>>> Amazon Tech Support if I can't figure out a solution. I'll keep the
>>>>> list posted. I hope your headache has subsided.
>>>>>
>>>>> Craig
>>>>>
>>>>> On 7/22/2012 6:01 PM, Felinitye wrote:
>>>>>> Last night, my KFPC stopped working, couldn't even open it. Have
>>>>>> tried
>>>>>> all day to get it back, uninstalled, downloaded ...multiple times.
>>>>>> Spent over 2 hours with Kindle tech support, no joy. then I learned
>>>>>> that the old version of the KFPC expired, and people have to get
>>>>>> the new
>>>>>> version. Could it be that the accessibility plug in is attached
>>>>>> to an
>>>>>> old version, or something? Anyone else having issues?
>>>>>> Shoshana, exhausted and with a splitting headache, but no KFPC, sigh
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
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