My error, folks. The Kindle folders are in the C:\Users\My_username\Appdata\Local\Amazon folder.
Craig On 7/22/2012 10:39 PM, Craig Werner wrote:
I can download the software, but I still can't open it. I'm wondering if the problem lies in the C:\Users\My_Username\Application Data\Local directory. There are a couple of Kindle folders in that directory which may need deleting. I may try this. If it fails, I'll call Amazon Kindle Support. I'll keep the list posted. Craig On 7/22/2012 10:07 PM, Felinitye wrote:I'll check on that. I doubt it matters, at this point, but I'll find out. ----- Original Message ----- From: "Craig Werner" <craig_werner@xxxxxxxxxxx> To: <vi-kindle@xxxxxxxxxxxxx> Sent: Sunday, July 22, 2012 10:00 PM Subject: [vi-kindle] Re: KFPC issues; anyone else? Shoshana and Sherry, I'll probably call Amazon Kindle Support in a few minutes and let them know that three users are having problems with the software. Shoshana, you mentioned the possibility of your software having been deregistered. If you go to your Amazon account online and then to to "Manage Your Kindle" and then to "Manage Your Devices," is your Kindle for PC showing up as registered? Mine is still registered. Craig On 7/22/2012 9:54 PM, Sherry Gomes wrote:My PC app isn't opening either. I haven't tried to use it in several weeks but tested it today, after reading Shoshana's message. And I never uninstalled the non accessible version and that one doesn't open either. Sherry -----Original Message----- From: vi-kindle-bounce@xxxxxxxxxxxxx [mailto:vi-kindle-bounce@xxxxxxxxxxxxx] On Behalf Of Craig Werner Sent: Sunday, July 22, 2012 7:48 PM To: vi-kindle@xxxxxxxxxxxxx Subject: [vi-kindle] Re: KFPC issues; anyone else? Shoshana, I wonder if Kindle for PC users who don't use the accessibility plugin have had difficulty. When you uninstalled the software, did you delete the Kindle folder from your C:\Users\Your_Username_Application Data folder? I may do this soon. Craig On 7/22/2012 9:34 PM, Felinitye wrote:Well, I spent nearly 3 hours with them today, and we tried just about everything, and, it would seem, that Amazon may have de-registered my KFPC ...but since it won't download at all, I can't register it. Maybe you'll have better luck than I did ...at least, I'm not the only one experiencing this. Oh, and don't bother with the link they provide ...it doesn't seemtowork. Shoshana, and no, my headache has not subsided, at least not much. ----- Original Message ----- From: "Craig Werner" <craig_werner@xxxxxxxxxxx> To: <vi-kindle@xxxxxxxxxxxxx> Sent: Sunday, July 22, 2012 9:28 PM Subject: [vi-kindle] Re: KFPC issues; anyone else? Shoshana, same problem here. I tried opening Kindle for PC with Accessibility Plugin via the Desktop shortcut and via clicking on it from the Amazon folder after pressing the "All Programs" button. It is as if the software simply was not there. Nothing happens when I try to open it. A Google search has turned up nothing. I'm off to do some more checking. I may try de-registering and re-registering. I'll phone Amazon Tech Support if I can't figure out a solution. I'll keep the list posted. I hope your headache has subsided. Craig On 7/22/2012 6:01 PM, Felinitye wrote:Last night, my KFPC stopped working, couldn't even open it. Have tried all day to get it back, uninstalled, downloaded ...multiple times. Spent over 2 hours with Kindle tech support, no joy. then I learned that the old version of the KFPC expired, and people have to get the new version. Could it be that the accessibility plug in is attached to an old version, or something? Anyone else having issues? Shoshana, exhausted and with a splitting headache, but no KFPC, sigh
