Clarence Try this Microsoft site to narrow down and refine your MSKB queries. This tells you how to phrase queries in "Microspeak" http://support.microsoft.com/support/kb/articles/Q242/4/50.ASP Good luck , Joan UNSUBSCRIBE by sending email to triadtechtalk-request@xxxxxxxxxxxxx with unsubscribe in the Subject field. To VIEW/CHANGE your subscription status go to //www.freelists.org/webpage/triadtechtalk