[THIN] Citrix Printer Manager crashing, hanging logins

From: Evan Mann <emann@xxxxxxxxxxxxxxxxxxxxx>
To: thin@xxxxxxxxxxxxx
Date: Tue, 8 Aug 2006 08:52:15 -0400

I know someone posted on this recently, but I can't remember the context
of the posts to find it in the archives.
 
I updated PS4 to R01 and a bunch of post R01 hotfixes, including 069.
Things were great (for the most part).  My dell printers stopped working
using the Dell drivers, so I changed them to UPD and things were good.
I had problems with some HP PCL6 drivers, so I changed those to UPD and
things were good.
 
I'm also seeing a TON of eventlog errors aobut kernel mode blocking
prevent drivers from being used.  I do not recall this prior to
R01+hotfixes.

Yesterday, the Citrix Print Manager on all 6 of my servers started
crashing, A LOT.  It restarts, but not properly.  Users get stuck at
"applying logon scripts".  I have to kill it and restart it manually to
resolve the problem.  

The event log is useless, and I'm not sure how to fix it. I have clients
on 9.100, 9.150, and 9.200.  I'm wondering if the 9.200 users might be
causing it since there have been spotty reports with it.  Since it
didn't happen from day 1, the only thing I can assume is flipping more
printers to the UPD is causing it.

Any suggestions on how to diagnose this and get it solved ASAP?  It's
generating dozens of a calls a day to the help desk.

[THIN] Citrix Printer Manager crashing, hanging logins

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