[TechAssist] Re: The continuing saga of Thomson ATC311 chassis and Chipper Check.

  • From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Mon, 18 Aug 2003 01:07:55 -0400

Hey Walter and All: Well, I received my board Friday, it was crushed in the
box. Been waiting for the board since 8/2, I finally get it, and it was
cracked. The customer happened to come by and had smoke coming out of his
ears when I told him. (Why is it that customers seem to have ESP, that way).
Now, since my help didn't catch it to refuse delivery from UPS, I have to
send it back (after UPS and TCE decides who's fault the crack is, what a
mess) and wait at least 2 more weeks for another. Meanwhile, I have to pay
for another. Wow, I just love this business. I have been told they are
already on backorder. I hope this is not going to be the norm for these
boards. I will let you know how I make out if I get the board before
Christmas. I talked to the Tech that replaced that board in the last one of
these we had and he said that all the set needed was minor adjustments thru
the service menu. I hope that Chipper is not going to have to be used on
this set because so far I have been able to live without it on all other
models. Mine is still in the original box from 3 years ago. I got tired of
doing updates when we first got it, and shelved it. I bet ours has no where
near the upgrades to even work on any set.

Perry Bower
Electric Medic
"It's Cheaper to Keep Her"
http://www.electricmedic.com


-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of walter wood
Sent: Saturday, August 02, 2003 12:15 PM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: The continuing saga of Thomson ATC311 chassis
and Chipper Check.


Perry, please let me know how you come out on this.
I STILL have NOT resolved all the issues with mine.
There is a bulletin out on the splitter, It's
supposed to be replaced no matter what the set is
in for.
I don't know if the fly could take out the
splitter, I doubt it, but it is a moot point
anyway.
Thanks
Walter@Future Tech
--- Electric Medic <info@xxxxxxxxxxxxxxxxx> wrote:
> Friends;
>
> I just got one of these monsters in. The flyback
> has a huge hole burned in
> it. The set is under warranty, I was just
> wondering if I might need the
> splitter too. I ordered the whole deflection
> board, thank goodness TCE lets
> you replace it under warranty. Have any of you
> seen the splitter cause
> flyback problems. I have yet to see the splitter
> bad on one of these,
> however we have only had a couple of them in so
> far. Will the PTK195
> splitter work, I have tons of them from field
> scrapped units. I forgot to
> compare them at work today. Thanks.
>
> Perry Bower,  (EHEER) Electronic Home
> Entertainment Equipment Repairer
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> Free Electronic Screensaver:
>
http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> 3850 Washington Road  Suite 5b
> Augusta, Georgia 30907
> Phone: 706-8MEDIC4  (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
> Factory Trained Authorized Service Center For:
> APEX, Curtis Mathes, Fisher,
> GE, KEC/KTV,
> Konka, Mitsubishi, Panasonic, Philips Magnavox,
> Pioneer, ProSCAN, RCA,
> Samsung, Sanyo, Sharp, SONY, Technics, Toshiba,
> Zenith
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>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf
> Of Phillip R. Hull
> Sent: Thursday, July 17, 2003 5:38 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: The continuing saga of
> Thomson ATC311 chassis
> and Chipper Check.
>
>
> The way this set is made it could take all day to
> find just one of the
> eeproms.(Projection)   I think we are all going
> to hate this TV esp. if you
> have to service anything around the picture tubes
> because you have to take
> out all three at once to get to one tube, anode
> wire , yoke, leaky
> fluid.etc.  This chassis could lose RCA alot of
> money,  I have aready had
> one leaky( fluid) tube, and all the HV splitters
> need to be replaced,  So
> far I hate this set.
> Phillip R Hull     STET
> phil245@xxxxxxxxxxxxx
> FAX 517--569-3075
> ----- Original Message -----
> From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, July 17, 2003 4:40 PM
> Subject: [TechAssist] Re: The continuing saga of
> Thomson ATC311 chassis and
> Chipper Check.
>
>
> > Wish I had a few ATC311 chassis to work on,
> looks like I'm missing all the
> > fun! Is there some reason you can't just swap
> the EEPROM from the original
> > board to the new board to solve the geometry
> and convergence problems?
> >
>
**************************************************
> > Jim Myers
> > Since 1972
> > Telrad Electronic Services Co.
> > Fort Wayne, IN 46815
> >
> *************************************************
> > ----- Original Message -----
> > From: "walter wood" <wwood_38478@xxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, July 17, 2003 2:53 PM
> > Subject: [TechAssist] Re: The continuing saga
> of Thomson ATC311 chassis
> and
> > Chipper Check.
> >
> >
> > Just the one mentioned.
> > However, the set appeared to have regulation
> > problems and thomson tech support told me to
> > replace the main board(sweep).
> > When I did, of course, the geometry and
> convergence
> > were off.
> > That's where I found the problems vith Chipper
> > check.
> > They are still not resolved.
> > Just got a post from Wayne, he couldn't get his
> > 311/CC to work either.
> > One would think that they would have learned
> > something from the CTC169 about splitters by
> now.
> > Walter
> > --- "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
> > wrote:
> > > I have one waiting for splitter also and it
> has
> > > burnt up 3 resistors, the
> > > bulletin only mentions one burnt resistor.
> How
> > > many resistors did your unit
> > > burn up??
> > > Phillip R Hull     STET
> > > phil245@xxxxxxxxxxxxx
> > > FAX 517--569-3075
> > > ----- Original Message -----
> > > From: <tvservice@xxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, July 17, 2003 2:43 PM
> > > Subject: [TechAssist] Re: The continuing saga
> of
> > > Thomson ATC311 chassis and
> > > Chipper Check.
> > >
> > >
> > > > all you need is crossover ethernet cable
> and
> > > chipper check software
> > > > according to my rep Jim Muse
> > > > I have not yet tried to use
> > > > I have a ATC311 here now when hv splitter
> comes
> > > in will try chipper check
> > > on
> > > > it and post results
> > > > Robert
> > > > tvservice@xxxxxxxxxxxxx
> > > > H & H Electronics Inc
> > > > Dallas, TX
> > > > ----- Original Message -----
> > > > From: "walter wood" <wwood_38478@xxxxxxxxx>
> > > > To: "Tech Assist"
> <techassist@xxxxxxxxxxxxx>
> > > > Sent: Thursday, July 17, 2003 11:20 AM
> > > > Subject: [TechAssist] The continuing saga
> of
> > > Thomson ATC311 chassis and
> > > > Chipper Check.
> > > >
> > > >
> > > > > Well, I spoke by phone with Tom Bartz,
> our
> > > thomson
> > > > > field rep yesterday.
> > > > > He says that there is NO special adapter
> > > needed for
> > > > > the 311, and that he has done many of
> them
> > > with
> > > > > only the crossover eithernet cable.
> > > > > This agrees with one of the thomson tech
> > > support
> > > > > people I spoke with and all the manuals
> that
> > > I have
> > > > > read.
> > > > > It does NOT agree with the other thomson
> tech
> > > > > support person, who says that he
> contacted
> > > the
> > > > > chipper check software writer, or
> sencore,
> > > both of
> > > > > whom claim that the adapter is needed.
> > > > > I am awaiting a call now from the
> > > applications
> > > > > engineer at sencore, who hopefully will
> have
> > > > > correct answers.
> > > > > Has anyone ever used CC on the ATC311
> > > chassis?
> > > > > What operating system do you use, is you
> were
> > > > > successful??
> > > > > I've tried a generic desktop with XP home
>  no
> > > go.
> > > > > A Toshiba laptop with xp home     no go.
> > > > > A Systemax laptop with xp pro     nope
> > > > > and my toshiba, partitioned and a
> stripped
> > > version
> > > > > of ME loaded. That doesn't work either.
> > > > > The alternative is that $2,000 sencore hd
> > > generator
> > > > > and do it all manually.
> > > > > Of course the manuals say that one cannot
> do
> > > that,
> > > > > that chipper check MUST be used.
> > > > > If I ever get a straight answer from
> thomson
> > > or
> > > > > sencore I'll post it.
> > > > > Walter
> > > > >
> > > > > =====
> > > > > Walter Wood
> > > > > Future Tech Home Center
> > > > > 2786 Hwy. 43 N.
> > > > > Lawrenceburg Tn. 38464
> > > > > 931-829-3337
> > > > > Fax 931-829-4044
> > > > > mailto:wwood_38478@xxxxxxxxx
> > > > >
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> > =====
> > Walter Wood
> > Future Tech Home Center
> > 2786 Hwy. 43 N.
> > Lawrenceburg Tn. 38464
> > 931-829-3337
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> >
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=====
Walter Wood
Future Tech Home Center
2786 Hwy. 43 N.
Lawrenceburg Tn. 38464
931-829-3337
Fax 931-829-4044
mailto:wwood_38478@xxxxxxxxx

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