[TechAssist] Re: The continuing saga of Thomson ATC311 chassis and Chipper Check.
- From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 18 Aug 2003 20:36:13 -0400
Yeah. My original post was on 8/2 for this one, I should have pasted it, the
board was burned pretty bad, and the set is under warranty, so I wasn't
about to try and fix it. Finally there is a TCE set that it is eligible for
warranty replacement.
Perry
Electric Medic
"It's Cheaper to Keep Her"
http://www.electricmedic.com
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Wayne Vanaman
Sent: Monday, August 18, 2003 9:13 AM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: The continuing saga of Thomson ATC311 chassis
and Chipper Check.
Perry:
Are you talking about the deflection board?
Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl. 32506-3310
Wayne@xxxxxxxxxxxxxxxxxxxxx
WWW.PensacolaTVRepair.Com
850-456-5995 voice
850-458-6369 fax
----- Original Message -----
From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, August 18, 2003 12:07 AM
Subject: [TechAssist] Re: The continuing saga of Thomson ATC311 chassis and
Chipper Check.
> Hey Walter and All: Well, I received my board Friday, it was crushed in
the
> box. Been waiting for the board since 8/2, I finally get it, and it was
> cracked. The customer happened to come by and had smoke coming out of his
> ears when I told him. (Why is it that customers seem to have ESP, that
way).
> Now, since my help didn't catch it to refuse delivery from UPS, I have to
> send it back (after UPS and TCE decides who's fault the crack is, what a
> mess) and wait at least 2 more weeks for another. Meanwhile, I have to pay
> for another. Wow, I just love this business. I have been told they are
> already on backorder. I hope this is not going to be the norm for these
> boards. I will let you know how I make out if I get the board before
> Christmas. I talked to the Tech that replaced that board in the last one
of
> these we had and he said that all the set needed was minor adjustments
thru
> the service menu. I hope that Chipper is not going to have to be used on
> this set because so far I have been able to live without it on all other
> models. Mine is still in the original box from 3 years ago. I got tired of
> doing updates when we first got it, and shelved it. I bet ours has no
where
> near the upgrades to even work on any set.
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
>
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