[TechAssist] Re: The continuing saga of Thomson ATC311 chassis and Chipper Check.

  • From: <tvservice@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 17 Jul 2003 13:43:39 -0500

all you need is crossover ethernet cable and chipper check software
according to my rep Jim Muse
I have not yet tried to use
I have a ATC311 here now when hv splitter comes in will try chipper check on
it and post results
Robert
tvservice@xxxxxxxxxxxxx
H & H Electronics Inc
Dallas, TX
----- Original Message ----- 
From: "walter wood" <wwood_38478@xxxxxxxxx>
To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
Sent: Thursday, July 17, 2003 11:20 AM
Subject: [TechAssist] The continuing saga of Thomson ATC311 chassis and
Chipper Check.


> Well, I spoke by phone with Tom Bartz, our thomson
> field rep yesterday.
> He says that there is NO special adapter needed for
> the 311, and that he has done many of them with
> only the crossover eithernet cable.
> This agrees with one of the thomson tech support
> people I spoke with and all the manuals that I have
> read.
> It does NOT agree with the other thomson tech
> support person, who says that he contacted the
> chipper check software writer, or sencore, both of
> whom claim that the adapter is needed.
> I am awaiting a call now from the applications
> engineer at sencore, who hopefully will have
> correct answers.
> Has anyone ever used CC on the ATC311 chassis?
> What operating system do you use, is you were
> successful??
> I've tried a generic desktop with XP home  no go.
> A Toshiba laptop with xp home     no go.
> A Systemax laptop with xp pro     nope
> and my toshiba, partitioned and a stripped version
> of ME loaded. That doesn't work either.
> The alternative is that $2,000 sencore hd generator
> and do it all manually.
> Of course the manuals say that one cannot do that,
> that chipper check MUST be used.
> If I ever get a straight answer from thomson or
> sencore I'll post it.
> Walter
>
> =====
> Walter Wood
> Future Tech Home Center
> 2786 Hwy. 43 N.
> Lawrenceburg Tn. 38464
> 931-829-3337
> Fax 931-829-4044
> mailto:wwood_38478@xxxxxxxxx
>
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