[TechAssist] Re: TOSHIBA TV - MDL: TZ55V61 DEAD AFTER STORM
- From: "Teltek3" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 7 Aug 2003 22:37:32 -0400
Fred;
A little "business" advice.
Never estimate a repair over the phone, and definitely never (stress never)
estimate a suspected lightning repair over the phone.
An over the phone estimate should be from the minimum of your Service
Call to the full replacement cost of the set.
-Ed-
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message -----
From: <fremur01@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 07, 2003 9:09 PM
Subject: [TechAssist] TOSHIBA TV - MDL: TZ55V61 DEAD AFTER STORM
> Hello,
>
> Customer called earlier this week needing a insurance
> estimate for this projection set. It apparently has been
> struck by lightening. I "guesstimated via phone" around $400 for
> a power module if indeed it got damaged and made them
> aware that the insurance provider MAY write it off. I forgot
> to take in account the tuner.
>
> So, has anyone worked on this model, and how is Toshiba on
> list price? I believe it has the TAC9952 chassis.
> I plan to go on site tomorrow to further evaluate and
> determine whether it is plausible to fix.
>
> TOSHIBA TV - MDL: TZ55V61 DEAD AFTER STORM
>
> Thanks,
>
> Fred
> MTS Electronics
> Fayetteville, NC
> fremur01@xxxxxxxxx
>
>
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