[TechAssist] Re: TOSHIBA TV - MDL: TZ55V61 DEAD AFTER STORM

  • From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Fri, 8 Aug 2003 12:08:37 -0400

You can't estimate any TV over the phone.  I have had lightning damaged sets
that only had the line fuse open. It all depends on how bad it was hit.  I
have had customers set TVs ,VCR, etc. aside and wait for a lightning storm
and bring them in for a free lightning repair from their insurance Co..  It
does not work, and I can tell if lightning has really hit most times. When
you have 1/8 inch on dust on all the inputs to the TV its a red alert that
something is fishy
Phillip R Hull     STET
phil245@xxxxxxxxxxxxx
FAX 517--569-3075
----- Original Message ----- 
From: <Svatek227@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, August 08, 2003 11:45 AM
Subject: [TechAssist] Re: TOSHIBA TV - MDL: TZ55V61 DEAD AFTER STORM


> Lowest price I have seen is $1900.00 on the net  most insurance carriers
have
> a $250 deductible so customer out of pocket is $250 and ins. pays the
> remainder  some carriers call it an "act of God" and don't cover that
either but they
> may say go ahead and repair it  then you can only exceed your estimate by
10%
>  so be careful to get "whole " picture
>
> Joe Svatek
> Owner
> Svatek's Electronics
> 227 Marten St.
> Neenah,WI 54956-2520
> Phone: (920) 751-8937
> Fax :    (920) 751-3727
> email:    Svatek227@xxxxxxx
>
>
>
>
>
> In a message dated 8/7/2003 8:11:05 PM Central Daylight Time,
> fremur01@xxxxxxxxx writes:
>
> > Hello,
> >
> > Customer called earlier this week needing an insurance
> > estimate for this projection set. It apparently has been
> > struck by lightening. I "guesstimated via phone" around $400 for
> > a power module if indeed it got damaged and made them
> > aware that the insurance provider MAY write it off. I forgot
> > to take in account the tuner.
> >
> > So, has anyone worked on this model, and how is Toshiba on
> > list price?  I believe it has the TAC9952 chassis.
> > I plan to go on site tomorrow to further evaluate and
> > determine whether it is plausible to fix.
> >
> > TOSHIBA TV - MDL:  TZ55V61   DEAD AFTER STORM
> >
> > Thanks,
> >
> > Fred
> > MTS Electronics
> > Fayetteville, NC
> > fremur01@xxxxxxxxx
> >
> >
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