[TechAssist] New XP update/ screwed up my computer

  • From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Tue, 5 Oct 2004 11:34:00 -0400

After installing the new XP update, my computer is screwed up.   The
DVD/CDRW no longer works and I deleted the driver and reinstalled.  It
checked the web for a new driver and found none.  It still won't work and I
restored it back 3 weeks and still not working.  Does anyone know how I can
use my restoration disks with no CD working??  Will it install a generac
driver to run the disks??  It has a no name DVD/CD  but the driver is
QSI DVD/CDRW SWB-081   Its a HP laptop       pavilion  ze1230

Does anyone have any suggestions

Thanks
Phillip R Hull     STET
phil245@xxxxxxxxxxxxx
FAX 517--569-3075
Professional Technicians only



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