[TechAssist] Re: New XP update/ screwed up my computer
- From: Bil Green <tv.vcrrepair@xxxxxxxxxxx>
- To: "Labeauxman@xxxxxxxxxxxxx" <techassist@xxxxxxxxxxxxx>
- Date: Tue, 5 Oct 2004 14:01:42 -0700
The CDROM drivers which Windows installs are plenty good - no need to
use anything else.
Bil Green
PC 1000
Mammoth Lakes, CA 93546
760-924-1000
Tuesday, October 5, 2004, 1:57:41 PM, you wrote:
Lwc> Hi Phillip,
Lwc> Go to HP's website and you'll find the driver download under the
support
Lwc> and downloads section for your particular product. If you need further
Lwc> assistance email me privately. HTH
Lwc> Lindsey
Lwc> Lindsey Altman
Lwc> At Home Service Company
Lwc> 440 Cedar Ave.
Lwc> Claxton, Ga. 30417
Lwc> athomeservice@xxxxxxxxxxxxx
Lwc> labeauxman@xxxxxxxxxxxxx
Lwc> (912)739-1019
Lwc> Hi Phillip,
Go to Run (Start >> Run) and type: chkdsk /f (and press Enter).
Lwc> This will check the disk for file errors and correct them.
Lwc> Only helps sometimes but worth a try. If you installed XP SP2
Lwc> and it's listed in Add/Remove Programs uninstall it, but ONLY
Lwc> after you use System Restore to get back to a time AFTER SP2
Lwc> was installed.
Lwc> If the manufacturer of your laptop actually gave you a Real
Lwc> MS XP CD (not their recovery CD) you could do a Repair
Lwc> install. This would disable or remove the service pack and
Lwc> with any luck fix all the problems.
Lwc> You can't use a regular XP CD. That will make the system much
Lwc> worse (or unbootable). If you had something like GoBack installed
Lwc> it would all be over in minutes.
Lwc> Bil Green
Lwc> PC 1000
Lwc> Mammoth Lakes, CA 93546
Lwc> 760-924-1000
Lwc> Tuesday, October 5, 2004, 8:34:00 AM, you wrote:
PRH>> After installing the new XP update, my computer is screwed up. The
PRH>> DVD/CDRW no longer works and I deleted the driver and reinstalled. It
PRH>> checked the web for a new driver and found none. It still won't work
Lwc> and I
PRH>> restored it back 3 weeks and still not working. Does anyone know how I
Lwc> can
PRH>> use my restoration disks with no CD working?? Will it install a generac
PRH>> driver to run the disks?? It has a no name DVD/CD but the driver is
PRH>> QSI DVD/CDRW SWB-081 Its a HP laptop pavilion ze1230
PRH>> Does anyone have any suggestions
PRH>> Thanks
PRH>> Phillip R Hull STET
PRH>> phil245@xxxxxxxxxxxxx
PRH>> FAX 517--569-3075
PRH>> Professional Technicians only
Lwc>
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