They also supply free tech assist to anyone if you say that a virus appears to have caused a problem (with any version of Windows). This is a big help. Sorry I don't recall the phone no. Easy to get though. Bil Green PC 1000 Mammoth Lakes, CA 93546 760-924-1000 Tuesday, October 5, 2004, 2:08:12 PM, you wrote: Lwc> Hi Robert, Lwc> Windows hasn't worked/been right since the beginning of it's creation. Lwc> Without the updates with XP you couldn't use it for long. Also Microsoft will Lwc> provide free phone support for issues related to SP2 problems. They appear to Lwc> be fairly knowledgeable as well. So if you have issues related to it be sure Lwc> and contact them. It's been my experience they are willing to help. For issues Lwc> related to SP2 after installation contact a Microsoft specialist at (888) Lwc> SP2-HELP (772-4357). HTH Lwc> Lindsey Lwc> Lindsey Altman Lwc> At Home Service Company Lwc> 440 Cedar Ave. Lwc> Claxton, Ga. 30417 Lwc> athomeservice@xxxxxxxxxxxxx Lwc> labeauxman@xxxxxxxxxxxxx Lwc> (912)739-1019 Lwc> my rule is if it works why fix it (upgrade it) Lwc> Robert Lwc> tvservice@xxxxxxxxxxxxx Lwc> H & H Electronics Inc Lwc> ----- Original Message ----- Lwc> From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx> Lwc> To: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>; <techassist@xxxxxxxxxxxxx> Lwc> Sent: Tuesday, October 05, 2004 2:53 PM Lwc> Subject: [TechAssist] Re: New XP update/ screwed up my computer >> It was the XP SP2 update >> Phillip R Hull STET >> phil245@xxxxxxxxxxxxx >> FAX 517--569-3075 >> Professional Technicians only >> ----- Original Message ----- >> From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx> >> To: <techassist@xxxxxxxxxxxxx> >> Sent: Tuesday, October 05, 2004 11:34 AM >> Subject: New XP update/ screwed up my computer >> >> >> > After installing the new XP update, my computer is screwed up. The >> > DVD/CDRW no longer works and I deleted the driver and reinstalled. It >> > checked the web for a new driver and found none. It still won't work Lwc> and >> I >> > restored it back 3 weeks and still not working. Does anyone know how I >> can >> > use my restoration disks with no CD working?? Will it install a generac >> > driver to run the disks?? It has a no name DVD/CD but the driver is >> > QSI DVD/CDRW SWB-081 Its a HP laptop pavilion ze1230 >> > >> > Does anyone have any suggestions >> > >> > Thanks >> > Phillip R Hull STET >> > phil245@xxxxxxxxxxxxx >> > FAX 517--569-3075 >> > Professional Technicians only Lwc> ----------------------------------------------------------------------------- Lwc> Lost Password: Lwc> http://www.tech-assist.org and select "Login Problems?". Lwc> Email Archives: Lwc> //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/