[TechAssist] Re: New XP update/ screwed up my computer
- From: Bil Green <tv.vcrrepair@xxxxxxxxxxx>
- To: "Phillip R. Hull" <techassist@xxxxxxxxxxxxx>
- Date: Tue, 5 Oct 2004 12:25:56 -0700
Hi Phillip,
Go to Run (Start > Run) and type: chkdsk /f (and press Enter).
This will check the disk for file errors and correct them.
Only helps sometimes but worth a try. If you installed XP SP2
and it's listed in Add/Remove Programs uninstall it, but ONLY
after you use System Restore to get back to a time AFTER SP2
was installed.
If the manufacturer of your laptop actually gave you a Real
MS XP CD (not their recovery CD) you could do a Repair
install. This would disable or remove the service pack and
with any luck fix all the problems.
You can't use a regular XP CD. That will make the system much
worse (or unbootable). If you had something like GoBack installed
it would all be over in minutes.
Bil Green
PC 1000
Mammoth Lakes, CA 93546
760-924-1000
Tuesday, October 5, 2004, 8:34:00 AM, you wrote:
PRH> After installing the new XP update, my computer is screwed up. The
PRH> DVD/CDRW no longer works and I deleted the driver and reinstalled. It
PRH> checked the web for a new driver and found none. It still won't work and I
PRH> restored it back 3 weeks and still not working. Does anyone know how I can
PRH> use my restoration disks with no CD working?? Will it install a generac
PRH> driver to run the disks?? It has a no name DVD/CD but the driver is
PRH> QSI DVD/CDRW SWB-081 Its a HP laptop pavilion ze1230
PRH> Does anyone have any suggestions
PRH> Thanks
PRH> Phillip R Hull STET
PRH> phil245@xxxxxxxxxxxxx
PRH> FAX 517--569-3075
PRH> Professional Technicians only
PRH>
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