[TechAssist] Re: Estimate charges - was 19" portables
- From: "tvservice" <tvservice@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 19 Apr 2004 15:51:10 -0500
We give them a claim ticket that shows the prepaid amount.
Once repair is completed it shows the total itemized amount with the prepaid
amount deducted
We use Service Manager software developed by Mack Blakely before Sencore got
it from him
Sencore calls it SM2000
Robert
tvservice@xxxxxxxxxxxxx
H & H Electronics Inc
----- Original Message -----
From: "Joel Jacobs" <jj@xxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, April 19, 2004 1:48 PM
Subject: [TechAssist] Estimate charges - was 19" portables
> Ok, you guys that charge for estimates - how do you handle the logistics?
> Do you give them an invoice? Do they pay sales tax on it? I've been
trying
> to figure out a good way to charge for an estimate. Maybe give them a
> 'coupon' worth $25 off the repair of that specific item when you take
their
> money so you only give them one invoice when they pick it up..
> Joel Jacobs
> Ohio Consumer Electronics
> Pickerington, Ohio
>
> ----- Original Message -----
> From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, April 19, 2004 2:14 PM
> Subject: [TechAssist] Re: 19 inch portables
>
>
> > I still get 13" TVCRs, 13 and 19-20 " TVs. I manage to get 60-100.00
> range.
> > if you guys stuck to your guns and collected a diagnisis fee up front,
> > you would nail most all those repairs with few turn downs.
> > A 13-20" TV in the door: $25.00 up front diagnostic fee (applied to
> > their OKd repair).
> > A 25-32" set: $39.00 fee up front.
> > A 13-27" TVCR combi: $39.00 fee.
> > VCR $25.00 fee.
> > Typical VCR repair: (maintanence,timing,etc) $49.00 - 25.00 dep. Bal
> > due: 24.00. That customer will go 24.00 tp not lose the VCR and 25.00.
> > They "see" the bal due, folks. Not deceptive, just covering our
expenses.
> > A 27" TV typical bill: 79.00 labor+ 49.00 parts= 128.00 +(6.5% tax)
> > 8.32= $136.32 total. Less 39.00 deposit: 97.32 due.
> > The customer cannot buy a NICE DEPENDABLE WELL BUILT 27" TV for less
> > than a hundred bucks.
> > I've added up all my month's small 25.00 fees on the "turn downs" and
> > they easily paid ,say, my phone bill, or electric,etc in a month.
> > I hear a lot of sad stories out there about cheapo sets driving down the
> > business. Be an honest salesman! Explain truthfully what you know as
> > gospel: Theat customers older set that had a good picture before it went
> > down, and only one failure in the ten years is worth TRYING to save, if
> > possible. The result is a sturdy piece of equipement that will survive
> > until he decides to get an HDTV AFTER the prices drop to more reasonable
> > amount.
> > Just EXPLAIN for five minutes and they usually will see the lifgt.
> > There's always the guy who thinks c**p is just as good as quality
> > items,just less money, no matter what, but that's not a general view. I
> > say, "there's a 5.00 plastic Walmart hand bag, and there's a leather
> > 75.00 hand bag. Both bags that hold the same stuff, but that's where the
> > similarity ends... Paint a word picture!
> > Oh, God, there I go again. Sorry, guys.
> > My 2 cents...
> > BTW I seem to stay swamped with 10-15 yr old sets, many are 20-25". AND
> > FEW RETURNS!. (I'm thorough in shop)
> > Not rich by any means... But busy, and have a few $$$.
> > Phil Bader
> >
> > becyn wrote:
> >
> > >yep, thats about it. At least you can save the money that you might
spend
> on
> > >a gym. ;-)
> > >
> > >Jim McVey
> > >McVey Alltronix
> > >327 Broadway
> > >Newburgh Ny 12550
> > >ph: 845 561 8383
> > >fx: 845 561 9017
> > >Consumer electronics &
> > >computer service.
> > >Factory authorized for
> > >over twenty brands.
> > >----- Original Message -----
> > >From: "Jay" <techassist@xxxxxxxxxxxxxxx>
> > >To: <techassist@xxxxxxxxxxxxx>
> > >Sent: Monday, April 19, 2004 12:46 PM
> > >Subject: [TechAssist] 19 inch portables
> > >
> > >
> > >
> > >
> > >>Hello,
> > >> Just wondering if this applies to most. I used to get a lot of 19
inch
> > >>televisions in for repair monthly. Now I rarely get one a month. Still
> > >>get 25 inch and up but anything smaller seems to be a thing of the
past
> > >>in this area. I guess I will have to lift weights and get in shape for
> > >>the bigger units and stay where the money is for now.
> > >>Jay-Jay's TV
> > >>Clarksburg, WV
> > >>
>
>
>
> --------------------------------------------------------------------------
---
> Lost Password:
> http://www.tech-assist.org and select "Login Problems?".
> Email Archives:
> //www.freelists.org/archives/techassist/
-----------------------------------------------------------------------------
Lost Password:
http://www.tech-assist.org and select "Login Problems?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
