[TechAssist] Re: Estimate charges - was 19" portables
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 19 Apr 2004 14:32:14 -0500
We give them a claim check showing a $25.00 diagnostic fee paid with an
explanation that it will be applied to the final invoice. The final
invoice may be $25.00 or more but never less. Signs on the wall explain
that it is non-refundable. Simple! If someone does not want to pay up
front, not a problem, take it elsewhere. We have plenty of paid jobs
waiting. Sales tax? Not on labor in Indiana.
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Joel Jacobs wrote:
> Ok, you guys that charge for estimates - how do you handle the logistics?
> Do you give them an invoice? Do they pay sales tax on it? I've been trying
> to figure out a good way to charge for an estimate. Maybe give them a
> 'coupon' worth $25 off the repair of that specific item when you take their
> money so you only give them one invoice when they pick it up..
> Joel Jacobs
> Ohio Consumer Electronics
> Pickerington, Ohio
>
> ----- Original Message -----
> From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, April 19, 2004 2:14 PM
> Subject: [TechAssist] Re: 19 inch portables
>
>
>
>>I still get 13" TVCRs, 13 and 19-20 " TVs. I manage to get 60-100.00
>
> range.
>
>>if you guys stuck to your guns and collected a diagnisis fee up front,
>>you would nail most all those repairs with few turn downs.
>>A 13-20" TV in the door: $25.00 up front diagnostic fee (applied to
>>their OKd repair).
>>A 25-32" set: $39.00 fee up front.
>>A 13-27" TVCR combi: $39.00 fee.
>>VCR $25.00 fee.
>>Typical VCR repair: (maintanence,timing,etc) $49.00 - 25.00 dep. Bal
>>due: 24.00. That customer will go 24.00 tp not lose the VCR and 25.00.
>>They "see" the bal due, folks. Not deceptive, just covering our expenses.
>>A 27" TV typical bill: 79.00 labor+ 49.00 parts= 128.00 +(6.5% tax)
>>8.32= $136.32 total. Less 39.00 deposit: 97.32 due.
>> The customer cannot buy a NICE DEPENDABLE WELL BUILT 27" TV for less
>>than a hundred bucks.
>> I've added up all my month's small 25.00 fees on the "turn downs" and
>>they easily paid ,say, my phone bill, or electric,etc in a month.
>>I hear a lot of sad stories out there about cheapo sets driving down the
>>business. Be an honest salesman! Explain truthfully what you know as
>>gospel: Theat customers older set that had a good picture before it went
>>down, and only one failure in the ten years is worth TRYING to save, if
>>possible. The result is a sturdy piece of equipement that will survive
>>until he decides to get an HDTV AFTER the prices drop to more reasonable
>>amount.
>>Just EXPLAIN for five minutes and they usually will see the lifgt.
>>There's always the guy who thinks c**p is just as good as quality
>>items,just less money, no matter what, but that's not a general view. I
>>say, "there's a 5.00 plastic Walmart hand bag, and there's a leather
>>75.00 hand bag. Both bags that hold the same stuff, but that's where the
>>similarity ends... Paint a word picture!
>>Oh, God, there I go again. Sorry, guys.
>>My 2 cents...
>>BTW I seem to stay swamped with 10-15 yr old sets, many are 20-25". AND
>>FEW RETURNS!. (I'm thorough in shop)
>>Not rich by any means... But busy, and have a few $$$.
>>Phil Bader
>>
>>becyn wrote:
>>
>>
>>>yep, thats about it. At least you can save the money that you might spend
>
> on
>
>>>a gym. ;-)
>>>
>>>Jim McVey
>>>McVey Alltronix
>>>327 Broadway
>>>Newburgh Ny 12550
>>>ph: 845 561 8383
>>>fx: 845 561 9017
>>>Consumer electronics &
>>>computer service.
>>>Factory authorized for
>>>over twenty brands.
>>>----- Original Message -----
>>>From: "Jay" <techassist@xxxxxxxxxxxxxxx>
>>>To: <techassist@xxxxxxxxxxxxx>
>>>Sent: Monday, April 19, 2004 12:46 PM
>>>Subject: [TechAssist] 19 inch portables
>>>
>>>
>>>
>>>
>>>
>>>>Hello,
>>>> Just wondering if this applies to most. I used to get a lot of 19 inch
>>>>televisions in for repair monthly. Now I rarely get one a month. Still
>>>>get 25 inch and up but anything smaller seems to be a thing of the past
>>>>in this area. I guess I will have to lift weights and get in shape for
>>>>the bigger units and stay where the money is for now.
>>>>Jay-Jay's TV
>>>>Clarksburg, WV
>>>>
>
>
>
>
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