[TechAssist] Re: Average VCR repair ticket?

  • From: Phil Bader <tjanphyl@xxxxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Thu, 23 Dec 2004 10:41:39 -0500

http://www.donkunzassociates.com/


was it! thanks.
Phil

J Silverman wrote:

>Try donkunzassociates.com.
>Jerry Silverman
>Greentron Inc
>4 Newland Ave
>Greenville SC 29609
>Fax/Phone 864 232 3889
>mail to: greentron@xxxxxxx
>----- Original Message -----
>From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Saturday, December 18, 2004 1:24 PM
>Subject: [TechAssist] Re: Average VCR repair ticket?
>
>
>  
>
>>Don Kunz & Associates,.. I want to see this catalog. I "Googled" the name
>>    
>>
>and got nothing!
>  
>
>>Phil Bader
>>
>>
>>
>>J Silverman wrote:
>>
>>    
>>
>>>I dont try to talk the customer into anything. I just agree with them. I
>>>tell them that most consumer vcrs that are economically repairable cost
>>>between $45 to $75 to repair.  When they mention the $39 vcrs I may point
>>>out that they are made like toys and that all you can count on is 90 days
>>>for the original price, and that the more expensive ones have more
>>>      
>>>
>features
>  
>
>>>but the same toy mechanism. If they still have not run out the door, I
>>>      
>>>
>show
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>>>them a catalog of real vcrs, from Don Kunz & Associates, where the vcr
>>>prices start at $8350.00 and go down from there. Now that they have been
>>>jolted from their previous concepts, (if their vcr is a good one in my
>>>opinion) I tell them that if it was mine I would get it repaired. If I
>>>      
>>>
>think
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>
>>>their vcr is too old to be reliable or is a junky one, I advise them not
>>>      
>>>
>to
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>>>repair. All this is done at the counter before I take any money from
>>>      
>>>
>them.
>  
>
>>>Two or three days later, several people come in with repair items, saying
>>>that (the customer) told them about us.
>>>Jerry Silverman
>>>Greentron Inc
>>>4 Newland Ave
>>>Greenville SC 29609
>>>Fax/Phone 864 232 3889
>>>mail to: greentron@xxxxxxx
>>>----- Original Message -----
>>>From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
>>>To: <techassist@xxxxxxxxxxxxx>
>>>Sent: Thursday, December 16, 2004 10:53 PM
>>>Subject: [TechAssist] Re: Average VCR repair ticket?
>>>
>>>
>>>
>>>
>>>      
>>>
>>>>Phil,
>>>>Half the people that bring in VCR's I talk into the repair. I charge a
>>>>flat fee of $49. plus parts. Most I repair in less than an hour and only
>>>>need a cleaning. The fun part is talking them into spending the $60 or
>>>>so on the repair. The other people, I really wonder what they expect to
>>>>pay to have one of these fixed...when I mention the $49, they say they
>>>>can get a new one for that much...perhaps they think my time is only
>>>>worth $10 an hour.
>>>>Jeff
>>>>------
>>>>Intrepid Video TV/VCR
>>>>263 S Front St, Steelton PA 17113
>>>>Ph: 717-939-7709; Fax: 717-564-4952
>>>>www.intrepid-video.com www.tech-repair.net
>>>>
>>>>
>>>>Phil Bader wrote:
>>>>
>>>>
>>>>        
>>>>
>>>>>Without starting the "dreaded long thread" subject, just curious as to
>>>>>what the average repair bill comes to for VCRs now adays.
>>>>>I still collect a $25.00 up front fee which applies to filan approved
>>>>>bill. Mine seem to range from $49.00 to $90.00
>>>>>I get people with hi end Sonys,etc that love them and will spend. And
>>>>>how you reason with the customer.
>>>>>Just ask'in.
>>>>>Phil Bader
>>>>>
>>>>>
>>>>>
>>>>>          
>>>>>
>>>--------------------------------------------------------------------------
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>>>
>>>>        
>>>>
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>>>
>>>
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>>>
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>>>>
>>>>
>>>>
>>>>
>>>>        
>>>>
>>>
>>>
>>>
>>>      
>>>
>>--
>>
>>Philip Bader
>>Jan Phyl TV Inc. (estab. 1976)
>>3420 Recker Hwy. Winter Haven, Fl. 33880
>>Fax (863) 299-8821
>>email: tjanphyl@xxxxxxxxxxxxxxx
>>
>>
>>
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>
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>

-- 

Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: tjanphyl@xxxxxxxxxxxxxxx



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