[TechAssist] Re: ASTI HV Block

  • From: Frank Luu <fkluu@xxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 25 Jun 2003 10:28:49 -0700 (PDT)

I also has problem to return parts.
The guy over there think I was stupid when I tried to
return a video head whitch was defective.
I quit buying from them
Frank Luu
AF Electronics
Austin,TX

--- repair1 <repair1@xxxxxxxxxxxxx> wrote:
> I quit buying from asti several years ago, first of
> all the  tech or
> whatever  scott was, had the personality of a wet
> dish rag, was arrogant and
> extremely condescending , totaly different from
> Henry who I thought owned
> company, It started back when the oem rca splitter
> was nla, this scott
> fellow told me that he had 2  beta test samples, he
> would ship me one, no,
> it was not free, as a matter of fact I paid $80 for
> it, a few weeks later
> they were selling them for about $30 , I called to
> complain, and the
> response was feel lucky I got one, well, I tried
> them one more time, I
> ordered an aftermarket fly for zenith projo, (I had
> picked unit up,was 70
> mile round trip), it lasted 1 hour, I ordered
> another one, same thing, so I
> called and spoke to scott, He promptly informed me
> that there had to be
> something wrong with set and that I probably did not
> understand the basics
> of flyback scan system, and that I was only one to
> complain, they refunded
> my money, I ordered one from crc, it worked, AND I
> HAVE NEVER, NOR SHALL I
> EVER ORDER ANYTHING FROM ASTI.!!!!!
> 
> charles betzler
> Best Electronics
> repair1@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "techforce" <techforce@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, June 25, 2003 10:37 AM
> Subject: [TechAssist] ASTI HV Block
> 
> 
> > A While ago I got an HV Block from ASTI Magnetics
> in NJ. Its a Sub for a
> > Hitachi Part Which is NLA. OEM No: 173494.
> >
> > The Shop I got it for says the Following:
> >
> > "After I put in the part it worked O.K., but a
> week later I started
> > having trouble with the power supply shutting
> down. You could turn on the
> > set cold and it would work for about 20 minutes
> and than suddenly shut
> > down, and than sometimes about 30 minutes later it
> would start back up
> > again etc. I don't know if it is a problem with
> this part or something
> > else, I haven't really had a chance to get back to
> it and check it out."
> >
> > I am awaiting the Model Number / chassis Number of
> the Set to see if this
> > symptom is common , but was wondering if anyone
> here thinks the HV Block
> > would be causing this? Or if anyone else has
> bought generics from them,
> and
> > have comments to share?
> >
> > I basicly stopped ordering from ASTI because of
> VERY Poor Customer Service
> &
> > an Attitute from the guy who answers calls. I know
> from another Group
> there
> > have been problems with some Flybacks they sell
> for monitors, but if ALL
> > their products are junk, I dont see how they can
> remain in  operation.
> >
> > Steve Hearns
> > Technotronic Dimensions, NY (USA)
> > 1-877-817-9885 (Voice / Fax US Only)
> > WWW.TECHNOTRONIC-DIMENSIONS.COM
> >
> >
>
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