[TechAssist] Re: ASTI HV Block
- From: "Keith Trumbla" <ktrumbla@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 25 Jun 2003 21:42:11 -0500
Maybe they should be informed that their bad attitude is being shared with a
thousand or more techs around North America. These smart @*S guys who
haven't spent time in the field or have gotten out because they couldn't cut
is as techs really frost my butt. You tell them the part doesn't fit or work
and from their desk they say " Well my screen says it's the right part. You
are the only one having problems to my knowledge." What a load of crap ! You
pull a laser off the shelf that has been there for 6 months and you take it
out of the box to have the lens fall out into your hand. Try calling them
back and explaining that one ! $45.00 in the crapper. Sorry guys. I guess
this isn't the chat area.
Keith Trumbla
B.E.M Electronics
839 Ellice ave
Winnipeg Manitoba
Canada R3G 0C3
Ph.(204) 775-2875 Fax.(204) 774-9192
www.bemelectronics.com
----- Original Message -----
From: "tony saracco" <tcselectronics@xxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, June 25, 2003 8:49 PM
Subject: [TechAssist] Re: ASTI HV Block
> There are wrong about you being the only one to complain about a non
> focusing mits flyback . I had the same problem unless they repackaged
yours
> and sent it to me.
>
> Tony Saracco
> TCS ELECTRONICS
> Elgin , IL 60120
> 847-695-1928
> tcselectronics@xxxxxxxxxxxxxxxx
> ----- Original Message -----
> From: "D Thunhurst" <dthunhurst@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, June 25, 2003 4:20 PM
> Subject: [TechAssist] Re: ASTI HV Block
>
>
> > I had a problem with two flybacks from Asti for Mitsubishi. The first
one
> > was a 20" set. The original fly had a burn down the side arcing to the
> heat
> > sink. I could isolate the heat sink from the flyback and the set would
> work
> > just fine but I couldn't send it out that way. I got the replacement
from
> > Asti but it wouldn't even come close to focusing. I contacted them and
> > received the RA# and sent the one back that would not focus. I couple
of
> > weeks later I received another one with a charge on it. They claimed
they
> > don't issue credit immediately. That one didn't focus either. They
> > informed me that I was the only one that had that problem but send the
old
> > flyback in and they would match it up. A few weeks later I received a
> > flyback from them and this time it worked.
> > The second one was for a 26" Mitsubishi. I received the new one but
there
> > was no way in Hell it would ever fit. The shape was drastically
> different.
> > Pins would not line up to the PC board, electrolytics would not clear
the
> > body of the flyback as well as a horizontal centering switch. I talked
to
> > Joe at Asti and again was informed that I didn't know what I was doing
as
> I
> > was the only one to have this problem. He the asked what I wanted him
to
> > do. Well... supply me the right one, Right??. Again, he informed me
this
> > was the right one and he could give me a refund upon returning it to
> them..
> > Again, the RA#, etc. This was in February. I still don't have my
credit.
> > I ended up waiting for CRC to manufacture one. It fit, set gone.
> > It is extremely hard to work with companies with bad attitudes.
> > Daryl
> > Daryl's TV
> > 3310 Dyer St.
> > El Paso, TX 79930
> > 915-565-9184
> > 915-564-1024 Fax
> > dthunhurst@xxxxxxx
> > http://dynacomp.freeyellow.com
> >
> > -----Original Message-----
> > From: repair1 <repair1@xxxxxxxxxxxxx>
> > To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> > Date: Wednesday, June 25, 2003 10:42 AM
> > Subject: [TechAssist] Re: ASTI HV Block
> >
> >
> > >I quit buying from asti several years ago, first of all the tech or
> > >whatever scott was, had the personality of a wet dish rag, was
arrogant
> > and
> > >extremely condescending , totaly different from Henry who I thought
owned
> > >company, It started back when the oem rca splitter was nla, this scott
> > >fellow told me that he had 2 beta test samples, he would ship me one,
> no,
> > >it was not free, as a matter of fact I paid $80 for it, a few weeks
later
> > >they were selling them for about $30 , I called to complain, and the
> > >response was feel lucky I got one, well, I tried them one more time, I
> > >ordered an aftermarket fly for zenith projo, (I had picked unit up,was
70
> > >mile round trip), it lasted 1 hour, I ordered another one, same thing,
so
> I
> > >called and spoke to scott, He promptly informed me that there had to be
> > >something wrong with set and that I probably did not understand the
> basics
> > >of flyback scan system, and that I was only one to complain, they
> refunded
> > >my money, I ordered one from crc, it worked, AND I HAVE NEVER, NOR
SHALL
> I
> > >EVER ORDER ANYTHING FROM ASTI.!!!!!
> > >
> > >charles betzler
> > >Best Electronics
> > >repair1@xxxxxxxxxxxxx
> > >----- Original Message -----
> > >From: "techforce" <techforce@xxxxxxxxxxxx>
> > >To: <techassist@xxxxxxxxxxxxx>
> > >Sent: Wednesday, June 25, 2003 10:37 AM
> > >Subject: [TechAssist] ASTI HV Block
> > >
> > >
> > >> A While ago I got an HV Block from ASTI Magnetics in NJ. Its a Sub
for
> a
> > >> Hitachi Part Which is NLA. OEM No: 173494.
> > >>
> > >> The Shop I got it for says the Following:
> > >>
> > >> "After I put in the part it worked O.K., but a week later I started
> > >> having trouble with the power supply shutting down. You could turn on
> the
> > >> set cold and it would work for about 20 minutes and than suddenly
shut
> > >> down, and than sometimes about 30 minutes later it would start back
up
> > >> again etc. I don't know if it is a problem with this part or
something
> > >> else, I haven't really had a chance to get back to it and check it
> out."
> > >>
> > >> I am awaiting the Model Number / chassis Number of the Set to see if
> this
> > >> symptom is common , but was wondering if anyone here thinks the HV
> Block
> > >> would be causing this? Or if anyone else has bought generics from
them,
> > >and
> > >> have comments to share?
> > >>
> > >> I basicly stopped ordering from ASTI because of VERY Poor Customer
> > Service
> > >&
> > >> an Attitute from the guy who answers calls. I know from another Group
> > >there
> > >> have been problems with some Flybacks they sell for monitors, but if
> ALL
> > >> their products are junk, I dont see how they can remain in
operation.
> > >>
> > >> Steve Hearns
> > >> Technotronic Dimensions, NY (USA)
> > >> 1-877-817-9885 (Voice / Fax US Only)
> > >> WWW.TECHNOTRONIC-DIMENSIONS.COM
> > >>
> > >>
> >
>
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