[TechAssist] Re: ASTI HV Block
- From: "North Texas Distributors, Inc." <sales@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 26 Jun 2003 09:09:16 -0500
I've been buying from ASTI for years and for years we have talked to Henry
about "Joe". I've always had my concerns taken care of but not by "Joe". I
even went so far as to call Henry Yesterday and fax him a couple of our
threads from here so maybe he can see what "Joe" is doing to his business. I
must admit I do not buy very much from them anymore. We found the same
problems with Mitsibishi flybacks not fitting on chassis and we were given
the run around.
What is happening to American Business??
Lee Bateman
North Texas Distributors, Inc.
Sherman, Tx. 75090
1-800-553-6168
email: sales@xxxxxxxxxxxxxxxxxx
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard G.
Caillouet
Sent: Thursday, June 26, 2003 9:22 AM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: ASTI HV Block
This is an excellent point. I did just that when I bought a Sony DVD pickup
from them and it came in as a used part, then they sent me another used part
to replace it. I told Henry that I would post the experience to this list
and he immediately issued me credit for the bad parts + $20 to cover the
shipping and my trouble.
This list may be good leverage with vendors. I suggest we use it as such.
Leonard G. Caillouet
Service Manager
Electronics World
Gainesville, FL
352-332-5608
352-332-5668 (fax)
----- Original Message -----
From: "Keith Trumbla" <ktrumbla@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, June 25, 2003 10:42 PM
Subject: [TechAssist] Re: ASTI HV Block
> Maybe they should be informed that their bad attitude is being shared with
a
> thousand or more techs around North America. These smart @*S guys who
> haven't spent time in the field or have gotten out because they couldn't
cut
> is as techs really frost my butt. You tell them the part doesn't fit or
work
> and from their desk they say " Well my screen says it's the right part.
You
> are the only one having problems to my knowledge." What a load of crap !
You
> pull a laser off the shelf that has been there for 6 months and you take
it
> out of the box to have the lens fall out into your hand. Try calling them
> back and explaining that one ! $45.00 in the crapper. Sorry guys. I guess
> this isn't the chat area.
> Keith Trumbla
> B.E.M Electronics
> 839 Ellice ave
> Winnipeg Manitoba
> Canada R3G 0C3
> Ph.(204) 775-2875 Fax.(204) 774-9192
> www.bemelectronics.com
> ----- Original Message -----
> From: "tony saracco" <tcselectronics@xxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, June 25, 2003 8:49 PM
> Subject: [TechAssist] Re: ASTI HV Block
>
>
> > There are wrong about you being the only one to complain about a non
> > focusing mits flyback . I had the same problem unless they repackaged
> yours
> > and sent it to me.
> >
> > Tony Saracco
> > TCS ELECTRONICS
> > Elgin , IL 60120
> > 847-695-1928
> > tcselectronics@xxxxxxxxxxxxxxxx
> > ----- Original Message -----
> > From: "D Thunhurst" <dthunhurst@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, June 25, 2003 4:20 PM
> > Subject: [TechAssist] Re: ASTI HV Block
> >
> >
> > > I had a problem with two flybacks from Asti for Mitsubishi. The first
> one
> > > was a 20" set. The original fly had a burn down the side arcing to
the
> > heat
> > > sink. I could isolate the heat sink from the flyback and the set
would
> > work
> > > just fine but I couldn't send it out that way. I got the replacement
> from
> > > Asti but it wouldn't even come close to focusing. I contacted them
and
> > > received the RA# and sent the one back that would not focus. I couple
> of
> > > weeks later I received another one with a charge on it. They claimed
> they
> > > don't issue credit immediately. That one didn't focus either. They
> > > informed me that I was the only one that had that problem but send the
> old
> > > flyback in and they would match it up. A few weeks later I received a
> > > flyback from them and this time it worked.
> > > The second one was for a 26" Mitsubishi. I received the new one but
> there
> > > was no way in Hell it would ever fit. The shape was drastically
> > different.
> > > Pins would not line up to the PC board, electrolytics would not clear
> the
> > > body of the flyback as well as a horizontal centering switch. I
talked
> to
> > > Joe at Asti and again was informed that I didn't know what I was doing
> as
> > I
> > > was the only one to have this problem. He the asked what I wanted him
> to
> > > do. Well... supply me the right one, Right??. Again, he informed me
> this
> > > was the right one and he could give me a refund upon returning it to
> > them..
> > > Again, the RA#, etc. This was in February. I still don't have my
> credit.
> > > I ended up waiting for CRC to manufacture one. It fit, set gone.
> > > It is extremely hard to work with companies with bad attitudes.
> > > Daryl
> > > Daryl's TV
> > > 3310 Dyer St.
> > > El Paso, TX 79930
> > > 915-565-9184
> > > 915-564-1024 Fax
> > > dthunhurst@xxxxxxx
> > > http://dynacomp.freeyellow.com
> > >
> > > -----Original Message-----
> > > From: repair1 <repair1@xxxxxxxxxxxxx>
> > > To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> > > Date: Wednesday, June 25, 2003 10:42 AM
> > > Subject: [TechAssist] Re: ASTI HV Block
> > >
> > >
> > > >I quit buying from asti several years ago, first of all the tech or
> > > >whatever scott was, had the personality of a wet dish rag, was
> arrogant
> > > and
> > > >extremely condescending , totaly different from Henry who I thought
> owned
> > > >company, It started back when the oem rca splitter was nla, this
scott
> > > >fellow told me that he had 2 beta test samples, he would ship me
one,
> > no,
> > > >it was not free, as a matter of fact I paid $80 for it, a few weeks
> later
> > > >they were selling them for about $30 , I called to complain, and the
> > > >response was feel lucky I got one, well, I tried them one more time,
I
> > > >ordered an aftermarket fly for zenith projo, (I had picked unit
up,was
> 70
> > > >mile round trip), it lasted 1 hour, I ordered another one, same
thing,
> so
> > I
> > > >called and spoke to scott, He promptly informed me that there had to
be
> > > >something wrong with set and that I probably did not understand the
> > basics
> > > >of flyback scan system, and that I was only one to complain, they
> > refunded
> > > >my money, I ordered one from crc, it worked, AND I HAVE NEVER, NOR
> SHALL
> > I
> > > >EVER ORDER ANYTHING FROM ASTI.!!!!!
> > > >
> > > >charles betzler
> > > >Best Electronics
> > > >repair1@xxxxxxxxxxxxx
> > > >----- Original Message -----
> > > >From: "techforce" <techforce@xxxxxxxxxxxx>
> > > >To: <techassist@xxxxxxxxxxxxx>
> > > >Sent: Wednesday, June 25, 2003 10:37 AM
> > > >Subject: [TechAssist] ASTI HV Block
> > > >
> > > >
> > > >> A While ago I got an HV Block from ASTI Magnetics in NJ. Its a Sub
> for
> > a
> > > >> Hitachi Part Which is NLA. OEM No: 173494.
> > > >>
> > > >> The Shop I got it for says the Following:
> > > >>
> > > >> "After I put in the part it worked O.K., but a week later I started
> > > >> having trouble with the power supply shutting down. You could turn
on
> > the
> > > >> set cold and it would work for about 20 minutes and than suddenly
> shut
> > > >> down, and than sometimes about 30 minutes later it would start back
> up
> > > >> again etc. I don't know if it is a problem with this part or
> something
> > > >> else, I haven't really had a chance to get back to it and check it
> > out."
> > > >>
> > > >> I am awaiting the Model Number / chassis Number of the Set to see
if
> > this
> > > >> symptom is common , but was wondering if anyone here thinks the HV
> > Block
> > > >> would be causing this? Or if anyone else has bought generics from
> them,
> > > >and
> > > >> have comments to share?
> > > >>
> > > >> I basicly stopped ordering from ASTI because of VERY Poor Customer
> > > Service
> > > >&
> > > >> an Attitute from the guy who answers calls. I know from another
Group
> > > >there
> > > >> have been problems with some Flybacks they sell for monitors, but
if
> > ALL
> > > >> their products are junk, I dont see how they can remain in
> operation.
> > > >>
> > > >> Steve Hearns
> > > >> Technotronic Dimensions, NY (USA)
> > > >> 1-877-817-9885 (Voice / Fax US Only)
> > > >> WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > >>
> > > >>
> > >
> >
>
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