Re: jaws issues:where to report?

  • From: Alex Midence <alex.midence@xxxxxxxxx>
  • To: programmingblind@xxxxxxxxxxxxx
  • Date: Fri, 13 Aug 2010 14:50:55 -0500

I totally believe the bit about a .gov .mil or .us address getting
attention from FS.  EDU?  Maybe.  Some colleges buy volume licenses
and network licenses after all.  But, man, I would not be surprised if
.gov and .mil addresses triggered a script on their website that
automatically rerouted them to a dedicated team of FS personnel that
had all sorts of pull in the company.  Having said that, I'm still
surprised Jaws does not fully support Open Office.  Open Office was
allegedly adopted by the state of MA and their departments and the
like.  I imagine someone over there has run into problems with Jaws
and OO at work.  Unless, of course, they don't have any blind staff
members at present.  Maybe the way to get stuff done there is to get
someone from your state commission for the blind e-mail it in for you.
 Can't see that happening for mush/mud issues though.

Alex M

On 8/13/10, DaShiell, Jude T.  CIV NAVAIR 1490, 1, 26
<jude.dashiell@xxxxxxxx> wrote:
> I think prices have always been outrageous.  Let's see if I'm the only
> dinosaur on this list.  Does anyone else remember having used the Artic
> Symphonix 215?  If so, that was both software and hardware and cost most
> of $1,000 back in 1986.  A good friend of mine who is quite the
> electronics expert told me the parts on the card that went into the
> computer were worth a total of no more than $20.00.  If I were of an
> investigative type, tracing financial connections blindness
> organizations might have with screen reader manufacturers and doing so
> down to personnel on the staffs of the corporations and organizations
> involved for the past several years might be worth doing to make sure
> such an investigation came up empty.  Even so, I'd want Harry Marcopolis
> who blew the whistle on the financial services industry helping me out
> on something like that just to make sure all rocks got turned over.
>
> -----Original Message-----
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of katherine
> Moss
> Sent: Friday, August 13, 2010 13:30
> To: programmingblind@xxxxxxxxxxxxx
> Subject: RE: jaws issues:where to report?
>
> I'll try them again using my Gordon.edu email address then.  But don't
> you
> think that prices are really outrageous right now?
>
> -----Original Message-----
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of DaShiell,
> Jude
> T. CIV NAVAIR 1490, 1, 26
> Sent: Friday, August 13, 2010 11:31 AM
> To: programmingblind@xxxxxxxxxxxxx
> Subject: RE: jaws issues:where to report?
> Importance: Low
>
> Think about it for a second and you'll understand, the largest purchaser
> of Jaws For Windows and for that matter all other accessibility products
> happens from and for Government accounts.  Now while Freedom Scientific
> will deny an active policy of discrimination (probably not written down
> anywhere) to support their case what has happened is what has happened.
> For that reason, Freedom Scientific is best always contacted with
> received receipt and read receipt settings both turned on.  Afterwards
> save original email and both receipts for any future action.  The
> Veterans Administration is the largest Agency purchaser and quantities
> decrease with other agencies.  That is also why pricing models are where
> they are, the taxpayer is paying for all of what Government buys and the
> rest of the sales go to a smaller market that generates demand for
> specific Government purchases.  Though I've written what is now Freedom
> Scientific earlier with both Government and non-Government accounts, it
> was first with a Government account many years ago.  Another thing to do
> when corresponding with Freedom Scientific and similar corporations if
> you write from a non-Government account and have a Government account is
> to mention the government account email address in the message only if
> you wrote earlier using that Government account.  That way you as a
> valued government customer familiarize them with your non-government
> email address.
>
> -----Original Message-----
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of katherine
> Moss
> Sent: Friday, August 13, 2010 10:57
> To: programmingblind@xxxxxxxxxxxxx
> Subject: RE: jaws issues:where to report?
>
> Do you know that for sure?
>
> -----Original Message-----
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of DaShiell,
> Jude
> T. CIV NAVAIR 1490, 1, 26
> Sent: Friday, August 13, 2010 10:55 AM
> To: programmingblind@xxxxxxxxxxxxx
> Subject: RE: jaws issues:where to report?
> Importance: Low
>
> The reason why is you don't have a Government account email address from
> which to write.  For that reason, you don't qualify as a valued customer
> with Freedom Scientific.
>
>
> -----Original Message-----
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Midence
> Sent: Friday, August 13, 2010 10:06
> To: programmingblind@xxxxxxxxxxxxx
> Subject: Re: jaws issues:where to report?
>
> Ah, then you reached the right place.  That's exactly what I got.
>
> Alex M
>
> On 8/13/10, katherine Moss <plymouthroamer285@xxxxxxxxx> wrote:
>> I've tried that.  Never ggot a thing back.
>>
>>
>>
>> From: programmingblind-bounce@xxxxxxxxxxxxx
>> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Don Marang
>> Sent: Friday, August 13, 2010 12:58 AM
>> To: programmingblind@xxxxxxxxxxxxx
>> Subject: Re: jaws issues:where to report?
>>
>>
>>
>>  support@xxxxxxxxxxxxxxxxxxxxx
>>
>>
>>
>> Don Marang
>>
>>
>>
>> There is just so much stuff in the world that, to me, is devoid of any
> real
>> substance, value, and content that I just try to make sure that I am
> working
>> on things that matter.
>> Dean Kamen
>>
>>
>>
>> From: Littlefield, <mailto:tyler@xxxxxxxxxxxxx>  Tyler
>>
>> Sent: Thursday, August 12, 2010 10:36 PM
>>
>> To: programmingblind@xxxxxxxxxxxxx
>>
>> Subject: jaws issues:where to report?
>>
>>
>>
>>     Hello,
>>
>> I was curious where to report jaws issues with jaws 11? Voc Rehab just
> got
>> me a copy, and besides being rather disgruntled that they changed some
> key
>> combinations, I've got a lot of other issues that I'd love to fill
> their
>> inbox for. I think the list is getting pretty long within the first 20
>> minutes or so.
>>
>>
>>
>>
>>
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