The inbox you want to fill is support@xxxxxxxxxxxxxxxxxxxxx and provide them with your jaws serial number in the body of the message. Please do all jaws users a favor and try the following before you write though because you may have another bug to report. I know this happens with jaws 10 on the version D.O.D. is using and we don't have an option to get the latest update since it'll be considered unauthorized software on the network. In Microsoft outlook, in Office2007 if you delete an email message and then go into tools and recover deleted items and find the message you want to recover and select that message by hitting space when on it, it isn't possible to get to the recover messages button or the purge messages button with the applications cursor or the jaws cursor. The only way I found those was by looking with the invisible cursor and I didn't route the applications cursor to that and manage to actually recover a message. I'm curious to know if identical behavior happens with freedomscientific's latest version. I know this behavior did not happen with jaws 8.x since I recovered deleted messages with Microsoft outlook under Office2003 without any kind of incident. -----Original Message----- From: programmingblind-bounce@xxxxxxxxxxxxx [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Homme, James Sent: Friday, August 13, 2010 6:38 To: programmingblind@xxxxxxxxxxxxx Subject: RE: jaws issues:where to report? Hi Tyler, Do you also have the latest update in case that may help? The first thing they're going to tell you is to get that. Jim Jim Homme, Usability Services, Phone: 412-544-1810. Skype: jim.homme Internal recipients, Read my accessibility blog <http://mysites.highmark.com/personal/lidikki/Blog/default.aspx> . Discuss accessibility here <http://collaborate.highmark.com/COP/technical/accessibility/default.asp x> . Accessibility Wiki: Breaking news and accessibility advice <http://collaborate.highmark.com/COP/technical/accessibility/Accessibili ty%20Wiki/Forms/AllPages.aspx> From: programmingblind-bounce@xxxxxxxxxxxxx [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Littlefield, Tyler Sent: Thursday, August 12, 2010 10:37 PM To: programmingblind@xxxxxxxxxxxxx Subject: jaws issues:where to report? Hello, I was curious where to report jaws issues with jaws 11? Voc Rehab just got me a copy, and besides being rather disgruntled that they changed some key combinations, I've got a lot of other issues that I'd love to fill their inbox for. I think the list is getting pretty long within the first 20 minutes or so. ________________________________ This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates. __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind