Re: jaws issues:where to report?

  • From: "Littlefield, Tyler" <tyler@xxxxxxxxxxxxx>
  • To: <programmingblind@xxxxxxxxxxxxx>
  • Date: Fri, 13 Aug 2010 09:53:18 -0600

Perhaps you should reread my message again, because it fit the discussion very well. ----- Original Message ----- From: "DaShiell, Jude T. CIV NAVAIR 1490, 1, 26" <jude.dashiell@xxxxxxxx>

To: <programmingblind@xxxxxxxxxxxxx>
Sent: Friday, August 13, 2010 9:47 AM
Subject: RE: jaws issues:where to report?


I use VoiceOver on Snow Leopard at home and installed OpenOffice on that
system some time ago and got it working.  If D.O.D. wasn't into as much
standardization as it is, I'd be using a Mac with VoiceOver and
OpenOffice at work and have no problems with other Office users.
How it is possible N.F.B. is anymore than tangentially related to
technology and would have been germain to that particular discussion is
beyond my ability to comprehend.

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Littlefield,
Tyler
Sent: Friday, August 13, 2010 11:38
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: jaws issues:where to report?

I think part of the issue here is NFB. FS and other companies get their
brownypoints with NFB, then without doing the research (the review of
voiceover they did a while back is great proof of this), they tell all
those
agencies who inquire about the best products to use the company with the

most points.

I went to the Youthslam camp a while back, (the last one that they had).
We
had a "tech show," of some sort, where the guy basically sat us down,
told
us how great the NFB was and how they were the reason we are where we
are
today, then covered both outdated and current technology. Since they
were
trying to toot their own horn, they kindly left out a good 75% of the
stuff
that's less popular, but just as good, if not better than the technology
the
NFB is pushing.

At the end of this "show," the guy basically says something to the
extent
that if we ever have an invention, talking to the NFB is the best thing
to
do because that will be what makes it popular. Which sadly enough is the

truth.

----- Original Message ----- From: "DaShiell, Jude T. CIV NAVAIR 1490, 1, 26"
<jude.dashiell@xxxxxxxx>
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Friday, August 13, 2010 9:31 AM
Subject: RE: jaws issues:where to report?


Think about it for a second and you'll understand, the largest purchaser
of Jaws For Windows and for that matter all other accessibility products
happens from and for Government accounts.  Now while Freedom Scientific
will deny an active policy of discrimination (probably not written down
anywhere) to support their case what has happened is what has happened.
For that reason, Freedom Scientific is best always contacted with
received receipt and read receipt settings both turned on.  Afterwards
save original email and both receipts for any future action.  The
Veterans Administration is the largest Agency purchaser and quantities
decrease with other agencies.  That is also why pricing models are where
they are, the taxpayer is paying for all of what Government buys and the
rest of the sales go to a smaller market that generates demand for
specific Government purchases.  Though I've written what is now Freedom
Scientific earlier with both Government and non-Government accounts, it
was first with a Government account many years ago.  Another thing to do
when corresponding with Freedom Scientific and similar corporations if
you write from a non-Government account and have a Government account is
to mention the government account email address in the message only if
you wrote earlier using that Government account.  That way you as a
valued government customer familiarize them with your non-government
email address.

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of katherine
Moss
Sent: Friday, August 13, 2010 10:57
To: programmingblind@xxxxxxxxxxxxx
Subject: RE: jaws issues:where to report?

Do you know that for sure?

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of DaShiell,
Jude
T. CIV NAVAIR 1490, 1, 26
Sent: Friday, August 13, 2010 10:55 AM
To: programmingblind@xxxxxxxxxxxxx
Subject: RE: jaws issues:where to report?
Importance: Low

The reason why is you don't have a Government account email address from
which to write.  For that reason, you don't qualify as a valued customer
with Freedom Scientific.


-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Midence
Sent: Friday, August 13, 2010 10:06
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: jaws issues:where to report?

Ah, then you reached the right place.  That's exactly what I got.

Alex M

On 8/13/10, katherine Moss <plymouthroamer285@xxxxxxxxx> wrote:
I've tried that.  Never ggot a thing back.



From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Don Marang
Sent: Friday, August 13, 2010 12:58 AM
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: jaws issues:where to report?



 support@xxxxxxxxxxxxxxxxxxxxx



Don Marang



There is just so much stuff in the world that, to me, is devoid of any
real
substance, value, and content that I just try to make sure that I am
working
on things that matter.
Dean Kamen



From: Littlefield, <mailto:tyler@xxxxxxxxxxxxx>  Tyler

Sent: Thursday, August 12, 2010 10:36 PM

To: programmingblind@xxxxxxxxxxxxx

Subject: jaws issues:where to report?



    Hello,

I was curious where to report jaws issues with jaws 11? Voc Rehab just
got
me a copy, and besides being rather disgruntled that they changed some
key
combinations, I've got a lot of other issues that I'd love to fill
their
inbox for. I think the list is getting pretty long within the first 20
minutes or so.





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