RE: jaws issues:where to report?

  • From: "katherine Moss" <plymouthroamer285@xxxxxxxxx>
  • To: <programmingblind@xxxxxxxxxxxxx>
  • Date: Fri, 13 Aug 2010 13:29:53 -0400

I'll try them again using my Gordon.edu email address then.  But don't you
think that prices are really outrageous right now?

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of DaShiell, Jude
T. CIV NAVAIR 1490, 1, 26
Sent: Friday, August 13, 2010 11:31 AM
To: programmingblind@xxxxxxxxxxxxx
Subject: RE: jaws issues:where to report?
Importance: Low

Think about it for a second and you'll understand, the largest purchaser
of Jaws For Windows and for that matter all other accessibility products
happens from and for Government accounts.  Now while Freedom Scientific
will deny an active policy of discrimination (probably not written down
anywhere) to support their case what has happened is what has happened.
For that reason, Freedom Scientific is best always contacted with
received receipt and read receipt settings both turned on.  Afterwards
save original email and both receipts for any future action.  The
Veterans Administration is the largest Agency purchaser and quantities
decrease with other agencies.  That is also why pricing models are where
they are, the taxpayer is paying for all of what Government buys and the
rest of the sales go to a smaller market that generates demand for
specific Government purchases.  Though I've written what is now Freedom
Scientific earlier with both Government and non-Government accounts, it
was first with a Government account many years ago.  Another thing to do
when corresponding with Freedom Scientific and similar corporations if
you write from a non-Government account and have a Government account is
to mention the government account email address in the message only if
you wrote earlier using that Government account.  That way you as a
valued government customer familiarize them with your non-government
email address.

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of katherine
Moss
Sent: Friday, August 13, 2010 10:57
To: programmingblind@xxxxxxxxxxxxx
Subject: RE: jaws issues:where to report?

Do you know that for sure?

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of DaShiell,
Jude
T. CIV NAVAIR 1490, 1, 26
Sent: Friday, August 13, 2010 10:55 AM
To: programmingblind@xxxxxxxxxxxxx
Subject: RE: jaws issues:where to report?
Importance: Low

The reason why is you don't have a Government account email address from
which to write.  For that reason, you don't qualify as a valued customer
with Freedom Scientific.


-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Midence
Sent: Friday, August 13, 2010 10:06
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: jaws issues:where to report?

Ah, then you reached the right place.  That's exactly what I got.

Alex M

On 8/13/10, katherine Moss <plymouthroamer285@xxxxxxxxx> wrote:
> I've tried that.  Never ggot a thing back.
>
>
>
> From: programmingblind-bounce@xxxxxxxxxxxxx
> [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Don Marang
> Sent: Friday, August 13, 2010 12:58 AM
> To: programmingblind@xxxxxxxxxxxxx
> Subject: Re: jaws issues:where to report?
>
>
>
>  support@xxxxxxxxxxxxxxxxxxxxx
>
>
>
> Don Marang
>
>
>
> There is just so much stuff in the world that, to me, is devoid of any
real
> substance, value, and content that I just try to make sure that I am
working
> on things that matter.
> Dean Kamen
>
>
>
> From: Littlefield, <mailto:tyler@xxxxxxxxxxxxx>  Tyler
>
> Sent: Thursday, August 12, 2010 10:36 PM
>
> To: programmingblind@xxxxxxxxxxxxx
>
> Subject: jaws issues:where to report?
>
>
>
>     Hello,
>
> I was curious where to report jaws issues with jaws 11? Voc Rehab just
got
> me a copy, and besides being rather disgruntled that they changed some
key
> combinations, I've got a lot of other issues that I'd love to fill
their
> inbox for. I think the list is getting pretty long within the first 20
> minutes or so.
>
>
>
>
>
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