Re: Make Facebook's live chat accessible to blind screen reader users?

  • From: "E.J. Zufelt" <lists@xxxxxxxxx>
  • To: programmingblind@xxxxxxxxxxxxx
  • Date: Sat, 17 Apr 2010 01:28:45 -0400

Good evening,

My two cents.  Note: I have never used Facebook chat or read the petition.

1. As a developer I really don't like to be asked to make something accessible. 
 I like to be asked to make something standards compliant.  Give me a standard, 
a best practice, a set of success criteria (like WCAG / ATAG) and I can design 
a system to comply.

2. Don't only ask for something to be made accessible to the blind.  There are 
possibly users with disabilities other than blindness who have difficulties 
using the FB chat.

The request should be that the FB chat component be WCAG / ATAG compliant, 
incorporating, but not relying on, ARIA for enhanced accessibility.

For those who are unaware:

WCAG (Web Content Accessibility Guidelines), and ATAG (Authoring Tool 
Accessibility Guidelines), are W3C recommendations.  ARIA (Accessible Rich 
Internet Applications) is a W3C draft (or not quite ready yet) recommendation.  
Further reading about W3C accessibility initiative can be found at 
http://w3.org/WAI

HTH,
Everett Zufelt
http://zufelt.ca

Follow me on Twitter
http://twitter.com/ezufelt

View my LinkedIn Profile
http://www.linkedin.com/in/ezufelt



On 2010-04-17, at 1:12 AM, Tyler Littlefield wrote:

> People tend to create patitions and scream and yell at devs before they'll 
> find workarounds. fb chat works, though it takes a bit of work to make it so. 
> Much better ways exist such as miranda (I believe it has a fb add-on), adium, 
> etc.
>               Thanks,
> Tyler Littlefield
>       http://tds-solutions.net
>       Twitter: sorressean
> 
> On Apr 16, 2010, at 11:09 PM, Jared Wright wrote:
> 
>> What are you talking about? It's already accessible; I've got a whole bevy 
>> of chats going right now.
>> On 4/16/2010 8:35 PM, Bryan Garaventa wrote:
>>> Hi, I thought I'd pass this on since it may be of interest to fellow screen 
>>> reader users.
>>> 
>>> Since there really is no reason why Facebook can't add screen reader 
>>> accessible functionality to the live chat feature, and it would be nice to 
>>> be able to communicate with family and friends using the same features that 
>>> everyone else uses, I created the fan page at
>>> 
>>> http://www.facebook.com/#!/pages/Make-Face-Books-Live-Chat-Accessible-to-Blind-Users/109349762439299?ref=ts
>>> 
>>> In the hope that, if enough people become fans of the idea, it will act as 
>>> a petition to get Facebook's attention. So if you use Facebook, and would 
>>> like to see live chat become an accessible feature, please consider 
>>> becoming a fan of the page.
>>> 
>>> The UI implementation that I've proposed through the fan page does the 
>>> following:
>>>    1) Automatically announces the latest message as soon as it arrives, 
>>> regardless where the focus is positioned on the page;
>>>    2) Is fully accessible using JAWS 11 with IE7-8 and Firefox3;
>>>    3) Is fully accessible using NVDA with IE8 and Firefox3;
>>>    4) Can be visually modified using CSS to fit any display without 
>>> impairing automatic accessibility.
>>> 
>>> Best wishes,
>>> Bryan
>> 
> 
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