Cris, I do not understand why you are having problems. The file you downloaded should be a windows .exe file. You download it and then click on the file to run it. It then does its thing, there are really little you need to do, other then agreeing to the license and accepting the defaults for locations and that sort. It also is very easy to set your file associations back to any windows programs you might have installed if you wish. Just right click on a file created by OpenOffice.org and use the openwith... I wonder if you still have not downloaded the right file. Go to www.openoffice.org, use the drop-down boxes to select the version you want. It will ask what operating system you are using and that type of thing. when the new page open read it carefully and read all of it to help download the file. I have installed OpenOffice.org several times had to deal with command prompts. And yes, c:\documents or cris are not commands, but locations on the hard drive where files are stored. To see commands allowed in the command prompt, open the command prompt and type help and then press the enter key. Do yo want me to send you, off list the .exe file for OpenOffice.org? Dave ------------------------------ From: "Cris" <cris@xxxxxxxxxxxxxxxx> Subject: -=PCTechTalk=- Re: open office - Help on download Date: Thu, 30 Sep 2004 15:49:53 -0400 well - I'm not having any luck with the installation. I put the file path in as the instructions tell me to, into command prompt, and it tells me that 'c:\documents' or that 'cris' is not recognized as an internal or extrernal command, operable program, or batch file. I've never used command prompt - but I can't imagine I'm not doing it right. thoughts? this is getting more frustrating by the moment!! Cris To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk