-=PCTechTalk=- Re: Windows XP BSOD When Attempting Wireless Network

  • From: "tempting2taanzaa" <tempting2taanzaa@xxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Mon, 5 Jan 2009 11:07:12 -0600

I did not include when these problems began.  I noticed the BSOD's beginning
just after installing SP3.  I had BSOD when one of my memory sticks was bad,
but I had replaced that long ago and had no more issues until SP3.  I also
lost the ability to standby/hibernate correctly (won't wake-up without a
hard shut down) after installing SP3 (however, since the laptop is used so
rarely used I shrugged my shoulders on this problem).  I do notice that
there is no listing for a hibernation sys file in the disc cleanup utility
however.

There were no hardware changes.  The only software change was the
installation of a new firewall.  I changed from Kerio personal firewall to
Comodo.  I did not do any other manual settings changes (don't know about
changes done by Windows update, Norton Live Update changes, or Comodo
updates).

I was actually not even going to try to track this problem down.  I was just
going to back up the few documents that I have then use the recovery disk
and start from square one.  All of the software that is installed is either
freeware or I have a disk for.  So, if this gives you too much of a headache
(LOL) then I will just do a recovery.  I even thought of uninstalling SP3,
but heck if I do that and then reinstall it would there be any difference or
would I be back to my original problem.  I didn't know, so I was just going
to start from scratch.

Anyway, I will be awaiting your advice.  Luckily, I have four days off to
play with.

Other than trying to repair the wireless network or disable the wireless
adapter, I don't seem to have any BSOD's opening/closing programs, surfing,
restarting, initial boot-up.  I mentioned the hibernation/stand-by issue.
Oh, those were manual changes I made.  Since I am not able to recover from
stand-by/hibernation, I did make power scheme changes from standby after
x-amount of minutes to never shut off (applicable to monitor, hdd, etc).

If you need more information I will do my best to answer any questions.
************Reply Separator***************************

Subject: -=PCTechTalk=- Re: Windows XP BSOD When Attempting Wireless Network
Date: Mon, 5 Jan 2009 00:11:04 -0500
From: Gman <gman.pctt@xxxxxxxxx>

This helps a TON, but also brings up a bunch of questions that I may not 
quite have the proper words to ask, so bear with me here.    lol

The error you have here is just another way of showing the BSOD error codes.

Specifically, it translates to,

STOP:  MACHINE_CHECK_EXCEPTION
(which means you have a serious hardware issue)

0x0000009C  (0x00000000, 0x8054E0F), 0xA2000000, 0x84010400)

The four codes in parenthesis are not quite as important as the one outside 
of it, but that's good because the second one inside should never include a 
')' in it.  I suspect it should have even a '0', but I hesitate to go with a

suspicion when it comes to these things.

Problems like this are often very difficult to properly diagnose, so there's

a chance we may not get very far after possibly spending a lot of time on 
this.  Troubleshooting hardware issues can lead us through numerous 
seemingly unrelated paths (drivers, excess heat, port connections, etc.). 
I'm not trying to scare you with that.  I'm just preparing you for what 
could be the worst possible scenario.  So, let's begin by ruling out some of

the basics.

The first thing I'd like you to do is to open up the Event Viewer and see if

you can locate this same error report in there.  It will probably be listed 
within the System area, but that's not a definite.  To open it up, go to 
Start > Run, type in 'eventvwr.msc' (without the quotes) and press Enter. 
Once opened, click on the word System in the left pane to see all of the 
recorded events within that category.  The report you seek will have a red X

before it, but I can't help you with its full title since I have no record 
of this particular BSOD.  To see a full error report, just double click on 
one of the lines to open up another window.  Start at the top and work your 
way downwards opening all of the ones with a red X  If you do find it, the 
separate window will allow you to Copy the full report so it can be pasted 
into a reply to this email.  If you don't find it within the System area, 
check within the Application area.  I'm asking for this info just in case 
the full report with the correct code will lead us to a much faster solution

than manual troubleshooting.

Next, open up Device Manager (Start > Run > devmgmt.msc) and see if there 
are any hardware devices that are not being recognized properly.  Let me 
know what you find.

I'd also like you to describe when/how this started.  Were there ANY changes

(external hardware added, software added, settings changed, etc) made to the

system just before it started?

Happy Holidays,
Gman

"The only dumb questions are the ones we fail to ask"

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