-=PCTechTalk=- Re: Windows XP BSOD When Attempting Wireless Network

  • From: "tempting2taanzaa" <tempting2taanzaa@xxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Mon, 5 Jan 2009 10:48:57 -0600

Hi G:

Ok, I have looked in event viewer and here is the report (I am almost sure
this is the one after the BSOD though there are a couple more red "x's"
listed under the system area:

Type:   Error   Date:   1/4/2009        Time:   8:29:23 PM      Source:
System Error    Category:       (102)
Event:  1003    User:   N/A     Computer:       TOSHIBA 

Description:
Error code 0000009c, parameter 1 00000000, parameter 2 8054e0f0, parameter 3
a2000000, parameter 4 84010400.

Data:   Bytes
0000:   53      79      73      74      65      6d      20      45
System E
0008:   72      72      6f      72      20      20      45      72      rror
Er
0010:   72      6f      72      20      63      6f      64      65      ror
code
0018:   20      30      30      30      30      30      30      39
00000009
0020:   63      20      20      50      61      72      61      6d      c
Param
0028:   65      74      65      72      73      20      30      30
eters   
0030:   30      30      30      30      30      30      2c      20
000000,
0038:   38      30      35      34      65      30      66      30
8054e0f0
0040:   2c      20      61      32      30      30      30      30      ,
a20000
0048:   30      30      2c      20      38      34      30      31      00,
8401
0050:   30      34      30      30                                      0400
        
Data:   Words
0000:   74737953        45206d65        726f7272        72452020
0010:   20726f72        65646f63        30303020        39303030
0020:   50202063        6d617261        72657465        30302073
0030:   30303030        202c3030        34353038        30663065
0040:   3261202c        30303030        202c3030        31303438
0050:   30303430

As I said before there are other red "x's" in the system area (I'll list
them, but from the descriptions some don't seem applicable):

Type:   Error   Date:   1/4/2009        Time:   9:02:25 PM      Source:
Service Control Manager Category:       None
Event:  7000    User:   N/A     Computer:       TOSHIBA

Description:
The mrtRate service failed to start due to the following error: The system
cannot find the file specified.

Data:   None

Type:   Error   Date:   1/4/2009        Time:   9:02:37 PM      Source:
NetBT   Category:       None
Event:  4321    User:   N/A     Computer:       TOSHIBA

Description:
The name "TOSHIBA       :0" could not be registered on the Interface with IP
address 192.168.15.104.  The machine with the IP address 192.168.15.102* did
not allow the name to be claimed by this machine.

*had my other laptop on at this time*

Data:   Bytes
0000:   00      00      00      00      04      00      56      00
......V.
0008:   00      00      00      00      e1      10      00      c0
....a..A        (both "a & A" are accented)
0010:   01      01      00      00      01      00      00      c0
.......A        ("A" is accented)
0018:   00      00      00      00      00      00      00      00
........
0020:   00      00      00      00      00      00      00      00
........

Data:   Words
0000:   00000000        00560004        00000000        c00010e1
0010:   00000101        c0000001        00000000        00000000
0020:   00000000        00000000

Today when I booted up:

Type:   Error   Date:   1/5/2009        Time:   9:32:57 AM      Source:
Service Control Manager Category:       None
Event:  7000    User:   N/A     Computer:       TOSHIBA

Description:
The mrtRate service failed to start due to the following error: The system
cannot find the file specified.

Data:   None

Type:   Error   Date:   1/5/2009        Time:   9:35:45 AM      Source:
Server  Category:       None
Event:  2505    User:   N/A     Computer:       TOSHIBA

Description:
The server could not bind to the transport
\Device\NetBT_Tcip_{6AAB2C41-1E1B-4FF6-8B71-4FA887996EBB} because another
computer* on the network has the same name.  The server could not start.

*had my other laptop on*

Data:   Bytes
0000:   34      00      00      00                                      4...

Data:   Words
0000:   00000034

Type:   Error   Date:   1/5/2009        Time:   9:33:54 AM      Source:
NetBT   Category:       None
Event:  4321    User:   N/A     Computer:       TOSHIBA

Description:
The name "TOSHIBA       :0" could not be registered on the Interface with IP
address 192.168.15.104.  The machine with the IP address 192.168.15.102* did
not allow the name to be claimed by this machine.

*had my other laptop on*

Data:   Bytes
0000:   00      00      00      00      04      00      56      00
......V.
0008:   00      00      00      00      e1      10      00      c0
....a..A        (both "a & A" are accented)
0010:   01      01      00      00      01      00      00      c0
.......A        ("A" accented)
0018:   00      00      00      00      00      00      00      00
........
0020:   00      00      00      00      00      00      00      00
........

Data:   Words
0000:   00000000        00560004        00000000        c00010e1
0010:   00000101        c0000001        00000000        00000000
0020:   00000000        00000000

There were no application errors or Internet Explorer errors.  There was a
security "Failure Audit" however.

Type:   Failure Audit   Date:   1/5/2009        Time:   9:33:52 AM
Source: Security        Category:       Policy Change
Event:  615     User:   NETWORK SERVICE Computer:       TOSHIBA

Description:
IPSec Services: IPSec Services failed to get the complete list of network
interfaces on the machine.  This can be a potential security hazard to the
machine since some of the network interfaces may not get the protection as
desired by the applied IPSec filters.  Please run IPSec monitor snap-in to
further diagnose the problem.

Data:   None

This was only listed once.  All of the other audits were successful.

I opened device manager and there were no yellow triangles or errors
reported there.

Sorry this post is so long.

*********************Reply Separator********************************

Subject: -=PCTechTalk=- Re: Windows XP BSOD When Attempting Wireless Network
Date: Mon, 5 Jan 2009 00:11:04 -0500
From: Gman <gman.pctt@xxxxxxxxx>

This helps a TON, but also brings up a bunch of questions that I may not 
quite have the proper words to ask, so bear with me here.    lol

The error you have here is just another way of showing the BSOD error codes.

Specifically, it translates to,

STOP:  MACHINE_CHECK_EXCEPTION
(which means you have a serious hardware issue)

0x0000009C  (0x00000000, 0x8054E0F), 0xA2000000, 0x84010400)

The four codes in parenthesis are not quite as important as the one outside 
of it, but that's good because the second one inside should never include a 
')' in it.  I suspect it should have even a '0', but I hesitate to go with a

suspicion when it comes to these things.

Problems like this are often very difficult to properly diagnose, so there's

a chance we may not get very far after possibly spending a lot of time on 
this.  Troubleshooting hardware issues can lead us through numerous 
seemingly unrelated paths (drivers, excess heat, port connections, etc.). 
I'm not trying to scare you with that.  I'm just preparing you for what 
could be the worst possible scenario.  So, let's begin by ruling out some of

the basics.

The first thing I'd like you to do is to open up the Event Viewer and see if

you can locate this same error report in there.  It will probably be listed 
within the System area, but that's not a definite.  To open it up, go to 
Start > Run, type in 'eventvwr.msc' (without the quotes) and press Enter. 
Once opened, click on the word System in the left pane to see all of the 
recorded events within that category.  The report you seek will have a red X

before it, but I can't help you with its full title since I have no record 
of this particular BSOD.  To see a full error report, just double click on 
one of the lines to open up another window.  Start at the top and work your 
way downwards opening all of the ones with a red X  If you do find it, the 
separate window will allow you to Copy the full report so it can be pasted 
into a reply to this email.  If you don't find it within the System area, 
check within the Application area.  I'm asking for this info just in case 
the full report with the correct code will lead us to a much faster solution

than manual troubleshooting.

Next, open up Device Manager (Start > Run > devmgmt.msc) and see if there 
are any hardware devices that are not being recognized properly.  Let me 
know what you find.

I'd also like you to describe when/how this started.  Were there ANY changes

(external hardware added, software added, settings changed, etc) made to the

system just before it started?

Happy Holidays,
Gman

"The only dumb questions are the ones we fail to ask"

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