Hi G: I just downloaded a debugging tool from MS and used the information from the dump file. I did not know whether this report would help or not: Microsoft (R) Windows Debugger Version 6.10.0003.233 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini010509-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 2600.xpsp_sp3_gdr.080814-1236 Machine Name: Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0 Debug session time: Mon Jan 5 16:21:43.236 2009 (GMT-6) System Uptime: 0 days 0:04:14.806 Loading Kernel Symbols ............................................................... ................................................................ .. Loading User Symbols Loading unloaded module list .............. ERROR: FindPlugIns 8007007b **************************************************************************** *** * * * Bugcheck Analysis * * * **************************************************************************** *** Use !analyze -v to get detailed debugging information. BugCheck 9C, {0, 8054e0f0, a2000000, 84010400} Unable to load image WPC54Gv3.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for WPC54Gv3.SYS *** ERROR: Module load completed but symbols could not be loaded for WPC54Gv3.SYS Probably caused by : WPC54Gv3.SYS ( WPC54Gv3+b914 ) Followup: MachineOwner --------- kd> !analyze -v ERROR: FindPlugIns 8007007b **************************************************************************** *** * * * Bugcheck Analysis * * * **************************************************************************** *** MACHINE_CHECK_EXCEPTION (9c) A fatal Machine Check Exception has occurred. KeBugCheckEx parameters; x86 Processors If the processor has ONLY MCE feature available (For example Intel Pentium), the parameters are: 1 - Low 32 bits of P5_MC_TYPE MSR 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of P5_MC_ADDR MSR 4 - Low 32 bits of P5_MC_ADDR MSR If the processor also has MCA feature available (For example Intel Pentium Pro), the parameters are: 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error IA64 Processors 1 - Bugcheck Type 1 - MCA_ASSERT 2 - MCA_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing MCA. 3 - MCA_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA. 4 - MCA_FATAL FW reported a fatal MCA. 5 - MCA_NONFATAL SAL reported a recoverable MCA and we don't support currently support recovery or SAL generated an MCA and then couldn't produce an error record. 0xB - INIT_ASSERT 0xC - INIT_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing INIT event. 0xD - INIT_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event. 0xE - INIT_FATAL Not used. 2 - Address of log 3 - Size of log 4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO AMD64 Processors 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error Arguments: Arg1: 00000000 Arg2: 8054e0f0 Arg3: a2000000 Arg4: 84010400 Debugging Details: ------------------ NOTE: This is a hardware error. This error was reported by the CPU via Interrupt 18. This analysis will provide more information about the specific error. Please contact the manufacturer for additional information about this error and troubleshooting assistance. This error is documented in the following publication: - IA-32 Intel(r) Architecture Software Developer's Manual Volume 3: System Programming Guide Bit Mask: MA Model Specific MCA O ID Other Information Error Code Error Code VV SDP ___________|____________ _______|_______ _______|______ AEUECRC| | | | LRCNVVC| | | | ^^^^^^^| | | | 6 5 4 3 2 1 3210987654321098765432109876543210987654321098765432109876543210 ---------------------------------------------------------------- 1010000111111111111111111111111110000100000000010000010000000000 VAL - MCi_STATUS register is valid Indicates that the information contained within the IA32_MCi_STATUS register is valid. When this flag is set, the processor follows the rules given for the OVER flag in the IA32_MCi_STATUS register when overwriting previously valid entries. The processor sets the VAL flag and software is responsible for clearing it. UC - Error Uncorrected Indicates that the processor did not or was not able to correct the error condition. When clear, this flag indicates that the processor was able to correct the error condition. INTTIMERERR - INTERNAL TIMER ERROR Concatenated Error Code: -------------------------- _VAL_UC_INTTIMERERR This error code can be reported back to the manufacturer. They may be able to provide additional information based upon this error. All questions regarding STOP 0x9C should be directed to the hardware manufacturer. BUGCHECK_STR: 0x9C_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT PROCESS_NAME: System LAST_CONTROL_TRANSFER: from 806f1fab to 80533806 SYMBOL_ON_RAW_STACK: 1 STACK_ADDR_RAW_STACK_SYMBOL: ffffffff8054e17c STACK_COMMAND: dds 8054E17C-0x20 ; kb STACK_TEXT: 8054e15c 00000000 8054e160 f7ad5e00 8054e164 00000000 8054e168 f7ad5de8 8054e16c 00000000 8054e170 00200283 8054e174 00000000 8054e178 f7374914 WPC54Gv3+0xb914 8054e17c 00000000 8054e180 00000000 8054e184 00000000 8054e188 0032243a 8054e18c 00000000 8054e190 00000000 8054e194 00000000 8054e198 00000000 8054e19c 00000000 8054e1a0 00000000 8054e1a4 00000000 8054e1a8 00000000 8054e1ac 00000000 8054e1b0 00000000 8054e1b4 00000000 8054e1b8 00000000 8054e1bc 00000000 8054e1c0 00000000 8054e1c4 00000000 8054e1c8 00000000 8054e1cc 00000000 8054e1d0 00000000 8054e1d4 00000000 8054e1d8 00000000 FOLLOWUP_IP: WPC54Gv3+b914 f7374914 ?? ??? SYMBOL_NAME: WPC54Gv3+b914 FOLLOWUP_NAME: MachineOwner MODULE_NAME: WPC54Gv3 IMAGE_NAME: WPC54Gv3.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 456f795a FAILURE_BUCKET_ID: 0x9C_GenuineIntel_WPC54Gv3+b914 BUCKET_ID: 0x9C_GenuineIntel_WPC54Gv3+b914 Followup: MachineOwner --------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------