-=PCTechTalk=- Re: AVG HELP PLEASE
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 13 Aug 2008 21:02:54 -0400
Hi Richard,
Everything I'm currently running is free with the exception of the
Symantec AV Corp edition, which is actually pretty inexpensive for how great
it works (I got it for about $30 US). The Symantec Corp offering is much,
much better than any of the consumer grade AV products they offer under the
Norton brand, but it should be since it's designed for businesses (and they
usually purchase a ton of licenses at a time). See current full prices
below, but remember that other places offer sales, rebates, etc..
http://tinyurl.com/57np9y
It certainly appears as if the Norton 360 has not been very helpful at
keeping your system safe. One other problem I see is that AOL has closed
Netscape's virtual doors and is no longer providing security updates for
that browser (or any other Netscape branded apps). This means the browser
itself may have been the open door that some of these bugs used to get into
your system.
If it's not beyond the realm of possibilities, I would seriously think
about backing up everything you want to save and starting over again
(format/reinstall Windows). Only 65% with 180 files infections already
found is a pretty serious infestation and there's no way that anyone can
guarantee that it's all fixable. If the new drive has never had an
operating system installed to it, I could toss you some suggestions for
switching the role of the two drives around, creating a separate boot
partition on the new one and then securing the newly installed OS before
anything can 'get to it'. This would be the absolute BEST approach to
getting your system fixed up with the least amount of work. If you choose
to go this route, let me know and I'll send in some specific steps you can
take to minimize the pain.
If you don't want to go through that, you're going to need to services
of a Malware Removal Expert. Luckily, the service they provide is free (but
usually provide a way for you to donate to the cause if they are able to
help you), but expect to work with them constantly over numerous days and
possibly weeks before the system is declared bug free. If you'd like to see
an example of a full session with one of these guys, check out the link
below and be sure to follow it through all of the pages until its eventual
conclusion.
http://forums.spybot.info/showthread.php?t=31991
Peace,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "Richard Hulett" <pctechwantab@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, August 13, 2008 8:20 PM
Subject: -=PCTechTalk=- Re: AVG HELP PLEASE
> Gman,
> I'm catching up on my email. In regards to this post, Are you using all
> free versions listed below? Or are you using paid versions? I'm wondering
> because on my Toshiba Notebook/Laptop, ever since it went to the Depot for
> repairs and they reformatted my HD without my knowledge or permission,
> I've had problems. It got so bad, I went to Fry's Electronics and bought
> a new 160 Gb HD. I also bought Norton 360 (how does this compare to Corp
> Version?). I did a system restore (fresh boot with the Restore CD running
> XP). Now the new HD has problems along with IE launching on its own. I
> don't use IE unless absolutely necessary. I use the following browsers:
> ATT/Yahoo, Netscape, Firefox, and IE (very occassionally). I'm currently
> running Panda ActiveScan 2.0 (online-Free) to find and disinfect).
> Recommended from
> http://www.techsupportforum.com/security-center/hijackthis-log-help/resolved-hjt-threads/139920-5-steps-before-posting-log.html
> .
> After the scann is done,
> I'm @ 65% with 180 files infections found and 3 Suspicious files detected
> (this is both the new HD and Original being scanned via USB connection.
>
> What are your recommendations?
>
> Frustrated with inferior Microsoft products and so ready to go back to
> Apple when I have the $$
> Richard
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