I would try that but I can't access the original Windows directories. Including any directories created by Windows install such as My Documents. I get an access denied or a drive not formatted message. /g -----Original Message----- From: Mark Mucher [mailto:mmucher@xxxxxxxxxxxxx]=20 Sent: Monday, October 27, 2003 9:42 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: OT-Sad story... Glenda, You can try replacing the HAL from the recovery console (or any boot disk and the OS CD) - just expand it into the original location - you can first rename the old one to hal.bad if you want but you don't need to. Good luck, Mark -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Glenda Wells Sent: Monday, October 27, 2003 9:20 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: OT-Sad story... Hi All. Thanks for everyone trying to help with this. Thought I'd get y'all caught up. The problem HP System w/Maxtor 40gb HD inexplicably booted w/invalid or missing NTOSKRNL.exe error. =3D20 Actions Suspecting a virus, ran Symantec AV software - No virus. Put the suspect HD in a good system but could not access any files or directories related to user profiles. Edited Boot.ini, increased the partition by 1.=3D20 Attempted booting again in the original system. Got an invalid or missing HAL.dll Back in the working system, ran CHKDSK /r. After 4 hours, got a message saying 1 or more bad sectors. Downloaded & am currently running Runtime Data Recover software. It's been about 30 hours and only 18% read. What I can see of the log isn't promising. The next step, if this doesn't help, is to send the HD off to a recovery service and see if they can rescue some of this very nice family's mementos. I really hate the idea that they stand to lose all their irreplaceable family records. ...sigh. /g --- Mark's outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.530 / Virus Database: 325 - Release Date: 10/22/2003 =20 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to=20 mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************