[mso] Re: OT-Sad story...
- From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Mon, 27 Oct 2003 09:42:21 -0500
Glenda,
You can try replacing the HAL from the recovery console (or any boot disk
and the OS CD) - just expand it into the original location - you can first
rename the old one to hal.bad if you want but you don't need to.
Good luck,
Mark
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Glenda Wells
Sent: Monday, October 27, 2003 9:20 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: OT-Sad story...
Hi All.
Thanks for everyone trying to help with this. Thought I'd get y'all caught
up.
The problem
HP System w/Maxtor 40gb HD inexplicably booted w/invalid or missing
NTOSKRNL.exe error. =20
Actions
Suspecting a virus, ran Symantec AV software - No virus.
Put the suspect HD in a good system but could not access any files or
directories related to user profiles.
Edited Boot.ini, increased the partition by 1.=20 Attempted booting again in
the original system. Got an invalid or missing HAL.dll Back in the working
system, ran CHKDSK /r. After 4 hours, got a message saying 1 or more bad
sectors.
Downloaded & am currently running Runtime Data Recover software. It's been
about 30 hours and only 18% read. What I can see of the log isn't promising.
The next step, if this doesn't help, is to send the HD off to a recovery
service and see if they can rescue some of this very nice family's mementos.
I really hate the idea that they stand to lose all their irreplaceable
family records.
...sigh. /g
---
Mark's outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.530 / Virus Database: 325 - Release Date: 10/22/2003
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