This will be as quick and light as I can make it out of respect for the group topic. More inline! Greg Chapman http://www.mousetrax.com "Counting in binary is as easy as 01, 10, 11! With thinking this clear, is coding really a good idea?" > A neighbor, quite unexpectedly, received a "missing or corrupt > NTOSKRNL.exe" error - no symptoms, no changes to the > computer, nothing. > Thinking it was a virus, she ran Symantec AV from a floppy, no virus > found. She attempted running the rescue disk that came with > the system > but unsuccessful. =20 Quite often this is the result of a disk failure. You can run setup from the distro CD in Recover Mode to restore the missing files if rebooting the system from the disk is the desired result. > > I installed the HD into a working system and can see directories and > files. The only files I can't see are those that would be related to a > user, such as My Documents. Not a bad move! My Documents is specific to each user and the profiles for each users are stored in <drive>\documents and settings\<username>\ > > Is there any way to unlock these files? In lieu of that, is there > someone to whom we can send the HD to have the files recovered. Once you find those directories, you may have to Take Ownership of the folders and files. Right click the folder, choose properties, security tab, ownership button. If you can't find the Documents and settings folder then there was definitely disk damage. A perennial favorite for recovering files is OnTrack Data Recovery in Minnesota. Greg ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************