Yes. Exactly. It will prompt you with "okay to reset?" then press all three keys down again and you'll hear "Braille Blazer ready." Susie Stageberg Project ASSIST with Windows Iowa Department for the Blind (515) 281-1351 -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of John Sanders Sent: Tuesday, June 01, 2004 4:21 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: embosser puts dots at top of braille page when embossing Hi, ok I'll try that. I have a question: do you hold down all three keys while you turn on the Braille blazer? Sincerely, John Sanders ----- Original Message ----- From: Susan Stageberg <mailto:stageberg.susan@xxxxxxxxxxxxxxxxx> To: duxuser@xxxxxxxxxxxxx Sent: Tuesday, June 01, 2004 5:16 PM Subject: [duxuser] Re: embosser puts dots at top of braille page when embossing John, I have seen this problem when embossing from a Braille Lite to the Blazer with no network involved, so it must not always be a problem in the bios. I believe that George is correct, but there must be other times when this thing with the extra characters happens, because the same Blazer that put extra dots on things from the Braille Lite never did it from the computer using Duxbury. So try a reset; it couldn't hurt. Susie Stageberg Project ASSIST with Windows Iowa Department for the Blind (515) 281-1351 -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of John Sanders Sent: Tuesday, June 01, 2004 4:09 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: embosser puts dots at top of braille page when embossing Hi, if I change my settings on my computer, we are connected up to a local area network. And, it'll effect all of the other computers on the network. This is a problem. How should I go about fixing this? Sincerely, John sanders