[duxuser] Re: Criticism is a no-no on this list

  • From: Dave Durber <dadurber@xxxxxxxxxxxxx>
  • To: duxuser@xxxxxxxxxxxxx
  • Date: Mon, 08 Mar 2004 15:34:18 -0500

Hello Fred:

I have the Index Basic-D embosser.

Write to me at the E-mail address shown below and I will do my best to
help you.

dadurber@xxxxxxxxxxxxx

Tell me the size of paper you are using.  Give me the width from edge
to edge.

Give me the length of the form from the top edge of the form down to
the perforation that joins it to the second form.

Tell me how many characters you want to be embossed on each line.

Tell me how many lines you want to be embossed on each page.

Tell me whether you need to have a top or bottom margin.

I look forward to hearing from you.

Dave Durber




On Mon, 8 Mar 2004 10:57:12 -0800 , you wrote:

>
>Thanks for that info George. I am new to this list, but I have already saved
>a couple of answers for later use.
>
>Fred Frontino
>Access Specialist
>Mt. San Jacinto College
>(909) 487-6752 ext 1448
>
>
>-----Original Message-----
>From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
>
>Sent: Monday, 8 March 2004 9:19 AM
>To: duxuser@xxxxxxxxxxxxx
>Subject: [duxuser] Re: Criticism is a no-no on this list
>
>Hi Alan,
>
>O.K.  I hold my hand up and say that I am just one of the official
>Moderators of this list.  I even have the power to even add or remove people
>if needs be, but I'm happy to say that to date, I have never removed anyone
>from any list.
>
>Hardened Internet List users will know that general netiquette rules apply
>here.  We try to keep the list friendly, with a sense of humour, but above
>all an informative resource to help all Duxbury users, so long as it relates
>to the use of DBT right up to the end result - braille output.  (And even
>Moon)
>
>For my own part, I'm not actually a Duxbury employee.  I'm MD of the U.K.
>main distributor, (Techno-Vision Systems Ltd) but one who believes very much
>in product support - in addition to that provided by the manufacturer.  
>
>For my sins, I also author DBT's Help files.  If even only for that reason,
>it is important for me to see the kind of questions that are asked here, and
>the problems users face on a regular basis.  I hope some of that will be
>reflected in the Help files which will be released with 10.5 soon.
>
>I also naturally have a vested interest in the actual development of DBT as
>a software product, and coupled with the fact that we are both a reseller,
>technical support centre, AND a braille producer ourselves, we are as
>anxious as anyone here to see DBT develop.  
>
>We use DBT, and we sell DBT.  I can't think of two better reasons to stand
>up and be counted when it comes to requesting what goes into a new version.
>But I don't have an exclusive on suggestions, and it is largely thanks to
>the input from list members, that these ideas get fine tuned prior to
>submitting them to the Duxbury development database. Duxbury know this, do
>listen, and do prioritise accordingly.
>
>As regards phrases not to be used - perhaps we need to be a little tongue in
>cheek here.  I could perhaps say that another phrase not be to used on the
>list is, "Sorry to ask a stupid question, but...".  To which my Moderator's
>rule would be, "The only stupid question is the one you do not ask!"
>
>But I revert back to my mention of authoring Help files.  If we have not
>provided the answers there in Help, we have failed in what we set out to
>achieve.  But in the short term, we can provide the answers here.  Even for
>embosser issues.
>
>George Bell
>Managing Director
>Techno-Vision Systems Ltd
>76 Bunting Road Ind. Est.
>NORTHAMPTON, NN2 6EE, United Kingdon
>Tel: +44 (0) 1604 792777
>Fax: +44 (0) 1604 792726
>Mailto:info@xxxxxxxxxxxxxxxxxxx
>http://www.techno-vision.co.uk
> 
>
>-----Original Message-----
>From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
>On Behalf Of Blackburn, Alan
>Sent: 07 March 2004 21:23
>To: duxuser@xxxxxxxxxxxxx
>Subject: [duxuser] Re: Criticism is a no-no on this list
>
>I have been subscribed to this list for a while.
>1. Catherine Thomas--Who are you, are you a moderator of the list? 2. Who
>are the moderators of this list? 3. If there are rules for its use, or
>phrases which are not to be used could we have them posted so we all know. I
>am not trying to be smart, I'm just confused. Thanks, Alan
>
>-----Original Message-----
>From: Catherine Thomas [mailto:braille@xxxxxxxxx]
>Sent: Sunday, 7 March 2004 3:47 PM
>To: duxuser@xxxxxxxxxxxxx
>Subject: [duxuser] Criticism is a no-no on this list
>
>Dave,
>"May I suggest that you reread" is a phraise not used on this list. Having
>been a lister for such a short time, I realize that you may not know that.
>Catherine
>
>
>------------------------------------------------------------------------
>------
>-Catherine Thomas
>braille@xxxxxxxxx                     /
>
>------------------------------------------------------------------------
>-------
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