[duxuser] Re: Criticism is a no-no on this list
- From: Fred Frontino <Ffrontino@xxxxxxxx>
- To: "'duxuser@xxxxxxxxxxxxx'" <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 8 Mar 2004 10:57:12 -0800
Thanks for that info George. I am new to this list, but I have already saved
a couple of answers for later use.
Fred Frontino
Access Specialist
Mt. San Jacinto College
(909) 487-6752 ext 1448
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
Sent: Monday, 8 March 2004 9:19 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Criticism is a no-no on this list
Hi Alan,
O.K. I hold my hand up and say that I am just one of the official
Moderators of this list. I even have the power to even add or remove people
if needs be, but I'm happy to say that to date, I have never removed anyone
from any list.
Hardened Internet List users will know that general netiquette rules apply
here. We try to keep the list friendly, with a sense of humour, but above
all an informative resource to help all Duxbury users, so long as it relates
to the use of DBT right up to the end result - braille output. (And even
Moon)
For my own part, I'm not actually a Duxbury employee. I'm MD of the U.K.
main distributor, (Techno-Vision Systems Ltd) but one who believes very much
in product support - in addition to that provided by the manufacturer.
For my sins, I also author DBT's Help files. If even only for that reason,
it is important for me to see the kind of questions that are asked here, and
the problems users face on a regular basis. I hope some of that will be
reflected in the Help files which will be released with 10.5 soon.
I also naturally have a vested interest in the actual development of DBT as
a software product, and coupled with the fact that we are both a reseller,
technical support centre, AND a braille producer ourselves, we are as
anxious as anyone here to see DBT develop.
We use DBT, and we sell DBT. I can't think of two better reasons to stand
up and be counted when it comes to requesting what goes into a new version.
But I don't have an exclusive on suggestions, and it is largely thanks to
the input from list members, that these ideas get fine tuned prior to
submitting them to the Duxbury development database. Duxbury know this, do
listen, and do prioritise accordingly.
As regards phrases not to be used - perhaps we need to be a little tongue in
cheek here. I could perhaps say that another phrase not be to used on the
list is, "Sorry to ask a stupid question, but...". To which my Moderator's
rule would be, "The only stupid question is the one you do not ask!"
But I revert back to my mention of authoring Help files. If we have not
provided the answers there in Help, we have failed in what we set out to
achieve. But in the short term, we can provide the answers here. Even for
embosser issues.
George Bell
Managing Director
Techno-Vision Systems Ltd
76 Bunting Road Ind. Est.
NORTHAMPTON, NN2 6EE, United Kingdon
Tel: +44 (0) 1604 792777
Fax: +44 (0) 1604 792726
Mailto:info@xxxxxxxxxxxxxxxxxxx
http://www.techno-vision.co.uk
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
On Behalf Of Blackburn, Alan
Sent: 07 March 2004 21:23
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Criticism is a no-no on this list
I have been subscribed to this list for a while.
1. Catherine Thomas--Who are you, are you a moderator of the list? 2. Who
are the moderators of this list? 3. If there are rules for its use, or
phrases which are not to be used could we have them posted so we all know. I
am not trying to be smart, I'm just confused. Thanks, Alan
-----Original Message-----
From: Catherine Thomas [mailto:braille@xxxxxxxxx]
Sent: Sunday, 7 March 2004 3:47 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Criticism is a no-no on this list
Dave,
"May I suggest that you reread" is a phraise not used on this list. Having
been a lister for such a short time, I realize that you may not know that.
Catherine
------------------------------------------------------------------------
------
-Catherine Thomas
braille@xxxxxxxxx /
------------------------------------------------------------------------
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