[bookport] Re: trying to install update

  • From: "matthew dyer" <mdyer1@xxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Thu, 20 Jul 2006 16:19:04 -0400

Hi you need to remove the manual and you can do this before you say yes then
navigate to the root directory of the unit and delete the file called
bookport users manually and theen go back to te point to chweck for updates
and start from there and you should be good to go.

Msatthew



-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of Philip Hall
Sent: Wednesday, July 19, 2006 4:51 PM
To: bookport
Subject: [bookport] trying to install update

I am attempting to installe the 2.2 update. I connect the bookport, run 
bookport transport. it informs me that there is an update available. I 
select yes, and it downloads the update. it then says it has sent the 
firmware update to the bookport and to disconnect for the update to be 
installed. when I disconnect the usb cable, the bookport says version 2.1 
and then says
fs memory out of drobj structores.
error accessing index file.
I have tried using a different usb port on my computer, and I have also
tried doing a reset ont he bookport and removing the batteries.
no matter what I press, it will not work.

any help appriciated.

an urgent reply is requested, I am supposed to demo the bookport bomorrow.

phil



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