[bookport] Re: trying to install update

  • From: Robert Carter <r-carter@xxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Wed, 19 Jul 2006 16:01:41 -0500

Hi Phil,

I recommend that you run check disk on your memory card. There are probably problems with the card that are keeping the update from taking place.

Robert Carter

At 03:50 PM 7/19/2006, you wrote:
I am attempting to installe the 2.2 update. I connect the bookport, run bookport transport. it informs me that there is an update available. I select yes, and it downloads the update. it then says it has sent the firmware update to the bookport and to disconnect for the update to be installed. when I disconnect the usb cable, the bookport says version 2.1 and then says
fs memory out of drobj structores.
error accessing index file.
I have tried using a different usb port on my computer, and I have also
tried doing a reset ont he bookport and removing the batteries.
no matter what I press, it will not work.


any help appriciated.

an urgent reply is requested, I am supposed to demo the bookport bomorrow.

phil



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