Phil: Always format the flash card, using the Book Port. Then, whenever you connect to the PC, the Book Port Transfer software will automatically put the manual on the flash card. Also, it is always better to let the software transfer the files to the flash card, because if you just copy them over, you can get into a lot of trouble. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> phall1246@xxxxxxxxxxxxx 07/19/06 05:12PM >>> Hi. I copied the files off the cf card onto my pc using a card reader, and then reformatted the card. I copied the files back, but the bookport starts witht he fs memory stuff as soon as I insert the card. I tried doing it again, but this time, I said not to overwrite the existing files that the reformat put on the card, with the same result. one of the files I am copying back must be corrupt. If I do reformat the card, how do I get the manual back on the card so the bookport will recognize it? many thanks phil ----- Original Message ----- From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, July 19, 2006 4:53 PM Subject: [bookport] Re: trying to install update > This is usually a solution of last resort, but you could try reformatting > the card in your BP by pressing the four corner keys, 1, 3, d, and f, and > then pressing them again when asked to verify. > > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Philip Hall > Sent: Wednesday, July 19, 2006 3:51 PM > To: bookport > Subject: [bookport] trying to install update > > > I am attempting to installe the 2.2 update. I connect the bookport, run > bookport transport. it informs me that there is an update available. I > select yes, and it downloads the update. it then says it has sent the > firmware update to the bookport and to disconnect for the update to be > installed. when I disconnect the usb cable, the bookport says version 2.1 > and then says > fs memory out of drobj structores. > error accessing index file. > I have tried using a different usb port on my computer, and I have also > tried doing a reset ont he bookport and removing the batteries. > no matter what I press, it will not work. > > any help appriciated. > > an urgent reply is requested, I am supposed to demo the bookport bomorrow. > > phil > > > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.394 / Virus Database: 268.10.1/389 - Release Date: 7/14/2006 > >