Lou: I wish, in the worst way, I had a suggestion for you. Unfortunately, I use Windows XP, and have had the exact problem you've described. The only thing anyone has suggested is a return to the pre-beta version of the firmware. Dale ----- Original Message ----- From: "Lou Kolb" <loukolb@xxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, June 10, 2004 4:18 PM Subject: [bookport] beta trouble > I finally got around to trying to install the new beta firmware and software. Actually, I still haven't gotten to the software yet because since I've installed the firmware the unit will only read the directory over and over. The only way I can stop this behavior is to remove the batteries. When I put them back in, it starts all over again. No key or key combination has any effect except the reset command, 2B. When I hit that, it says defaults restored book port 1.1 test 7 ready and then continues looping the directory information. I'm using a win 2k system here at home but have XP at work. Perhaps I should try it there. Any suggestions would be appreciated. I'm going through withdrawal without the thing. Lou > >