Hi Mickey, Since you said you could see the Book Port from My Computer, just connect the bookport and run the transfer program from the start menu. You can then transfer books anyway. Also, see if the bookport launcher is in the start menu. Go to the start menu and look in the startup pull-down menu to see if it is there. If it is, it should have started when you re-booted your computer. If it is not there, that is probably why the transfer program doesn't start when you connect the bookport. Cliff -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of mickey Sent: Tuesday, February 28, 2006 10:40 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Can't connect Hi, Rob. When I went to get the previous beta, the BP needed coaxing. I think I finally got it. Very early Sunday morning I decided it was time to get the beta. The computer does NOT recognize the BP. I've tried another USB cable, tried taking batteries out, tried rebooting, tried the BP on another computer to get the error, tried resetting and reformattting, tried another card, and have been asking the list since Sunday morning. Any suggestions? Anything else I can try? Boy, do you miss a BP once you've had it! Mickey ----- Original Message ----- From: "ROB MEREDITH" <rmeredith@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, February 27, 2006 2:47 PM Subject: [bookport] Re: Can't connect >I am missing when this problem started, and what might have caused it. >New computer? Firmware Upgrade? > > Rob Meredith > >>>> micka@xxxxxxxxxx 02/27/06 10:34AM >>> > Hi, Sandy. I rebooted, tried a different USB cable, reformatted the > card, changed batteries, unplugged all USB devices. > > I've rebooted twice since the failure was noticed. > > It started with the beta before this one. I had to go to the Bookport > file management to coax it to update. Now, when I go there, it tells > me the > > Bookport is not connected. > > I'll try anything! > > Thanks for everyone's help. > > Mickey > > ----- Original Message ----- > From: "Sandy Licht" <slicht@xxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Monday, February 27, 2006 10:00 AM > Subject: [bookport] Re: Can't connect > > >> Did you try rebooting your computer? >> >> At 01:51 AM 2/26/2006, you wrote: >>>Hi. The computer doesn't recognize the bookport. I was going to > update to >>>the new beta, but the computer insists the bookport is not connected. > The >>>batteries are at 54%, I tried another USB cable, I tried different > USB >>>ports. I disconnected the batteries and reinstalled them. >>> >>>Any suggestions? >>> >>>Thanks. >>> >>>Mickey >> >> Sandy Licht >> Phone: 409-898-8218 >> Jeremiah 29:11 - 14A >> 11For I know the plans I have for you," says the LORD. "They are >> plans for good and not for disaster, to give you a future and a > hope. >> 12In those days when you pray, I will listen. 13If you look for me in > >> earnest, >> you will find me when you seek me. 14I will be found by you," says > the >> LORD... >> > > >